Case Date:

4/3/2024

Saw the sanitation truck today took both trash and recycling containers in the same truck. Is this normal?

Case Date:

3/12/2024

Recycling not picked up. No notice on container

Case Date:

2/21/2024

Recycling not picked up. No note was left. All other cans on the street were picked up. I am confused as to why I am paying for a service that was not rendered. Why was my recycling 'denied' and yet, no notice or message? If this continues, come pick the recycling bin up, as I have no need for this service.

Case Date:

2/6/2024

Hi. A bag of trash was tossed out and busted open along W Arlington Rd in front of this address. I tried to pick up most of it but the rest is too close to the road and too dangerous for me to get to it. Will someone clean this up? It would be much appreciated whenever possible? Thank you, Melanie Graves

Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

1/29/2024

Nobody has taken our recycling in a month. We have a lot. But not overflowing. Why aren’t you guys picking it up and our neighbors too?

Case Date:

1/24/2024

Recycle trash can blocking on sidewalk

Case Date:

12/12/2023

My recycling was not picked up although the bin was in its usual place. Two of my neighbors’ recycling was picked up. I will put it out next week but I wanted to report this.

Case Date:

12/6/2023

The guy didn't collect the recycling, opened the lid covered again, and just left it there... I can't see any item that shouldn't been there, and this has happened a few times now, what is wrong?

Case Date:

11/30/2023

No one will tell me how I can get the Recycling bins I ordered thru your site