Case Date:

11/27/2001

Mr. Winkel would like to appeal to the USB because he does not feel he should be required to pay the connection fee for sewer at this location.

Case Date:

8/31/2001

Low-growing tree branches causing line of sight issue at Stands Road and Rogers Street. Ms. Baker would be happy to show where the exact problem lies.

Case Date:

6/12/2001

Rec'd letter from Thomas R. Yeagley, 3911 W. Indian Creek Dr. He wanted to complain about his bill - felt his wastewater charge was too high. He watered his garden and other plantings.

Case Date:

4/9/2001

Letter was rec'd. from Mr. Polus who requested that watering credits be based on bills for January and March rather than April and May due to large amounts of watering done early in year.

Case Date:

3/30/2001

Mr. Reed stated that he conferred with Mike Bengtson re. costs before he quoted a job. Mr. Bengtson did not quote the sewer connection fee of $1,600.00. Mr. Reed requests that the sewer connection fee of $1,600.00 be returned to him because he was given misinformation.

Case Date:

3/9/2001

Ltr. rec'd. from Mark Warner stated that bill at 1412 W. 11th was for $436.75. Mr. Warner feels that was an error and an adjustment should be made. Meter was checked by CBU, and no problem found. Mr. Warner feels that they have paid for bills and should be credited for the estimated bills received.

Case Date:

10/5/2000

Recd. letter from Jessica Schulman on 10/5 re. large consumption of water in June 2000 and $200.00 bill received. Referred to Customer Service for investigation.

Case Date:

8/17/2000

Rec'd. letter from Ann Robinson complaining that rain water stands on parking lot of Highland Village Park causing patrons to step over curbs and that standing water blocks disabled persons' entry into the park. Neighborhood Assn. requests that Utilities Department install a small drain at end of parking and small drainage at large basin on end of Harvey Drive.

Case Date:

7/26/2000

PLEASE SEE ATTACHED LETTER.

Case Date:

7/26/2000

PLEASE SEE ATTACHED LETTER.