Case Date:

10/20/2025

Main poop pipe clean out busted and letting waste into yard and street. Happening for multiple days. Renter alerted.

Case Date:

9/4/2025

Brown water coming from the faucet

Case Date:

9/3/2025

Water is brown from faucet, toilet water also unclear.

Case Date:

9/3/2025

Water is coming out of the faucet yellow this morning. It is also yellow coming out of the garden hose. What is causing this? I am concerned it is unsafe to use.

Case Date:

8/29/2025

Unusual tasting water for the past two days. Tastes like chemicals.

Case Date:

8/27/2025

Water is brown / dirty

Case Date:

8/12/2025

One of our Adopt a Stream volunteers did some water testing in the Matlock Heights neighborhood creek. She was prompted to do so because the creek had a sewage and detergent smell to it. The two sites she tested were marked on the map and her results were: Site 1 results pH: 8 Nitrate: 2 Nitrite: 0 Oxygen: 5 Site 2 results pH: 9 Nitrate: 3 Nitrite: 1 Oxygen: 5

Case Date:

8/2/2025

My cold water was brown this morning at 5am. I couldn't find a boil order.

Case Date:

7/24/2025

Our water is brown! Toilets stained - love having to wash my clothes in it. Keep on raising our rates. That's all. Don't bother answering me with the usual excuses about high water in Monroe.

Case Date:

7/13/2025

Old blue pickup truck leaking hazardous substances all over parking lot which may be a violation of City Ordinance 06-10.