Case Date:

6/19/2024

No water -- faucets do not work, toilets will not flush

Case Date:

6/18/2024

Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.

Case Date:

6/16/2024

The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.

Case Date:

6/15/2024

For several days there has been water streaming out of the water tank at the corner of the bypass and 17th street. Water has been flowing across the street for several days - I assume someone else has already reported this but submitting this just in case.

Case Date:

6/13/2024

My water is out, as is my neighbors. It went out around 12:00pm today

Case Date:

6/13/2024

Low/no water pressure

Case Date:

6/13/2024

My water is of

Case Date:

6/10/2024

The main water line from the meter to the house was leaking. It is galvanized pipe and extremely rusty. I removed the pipe but I can not find the right kind of fitting to connect the PEX pipe to the meter. Where can I get that fitting? I called the other day and spoke with someone but they could not help me. Thank you.

Case Date:

6/8/2024

We have no running water in our home as of this morning. My bills are always paid on time, just wanting to know if there is some other issue going on that I should know about. Please contact me as soon a possible. Thank you

Case Date:

5/30/2024

This is a photo of a storm water drain which has a visible cable present. This is not a request for action, just making you aware