Case Date:

4/30/2024

There’s no water at my house & most likely others houses

Case Date:

5/6/2024

Case Date:

5/6/2024

The water meter is leaking severally at this location and is causing large water usage alerts to us. Please fix immediately and adjust our billing due to it being on your end.

Case Date:

5/8/2024

Water is shut off at main; had a leak now need it turned back on asap!!!

Case Date:

5/8/2024

There is excessive water usage taking place at this property. It has been occurring for over a week. We have notified you that we believe the leak is on the City's side. Please address IMMEDIATELY and credit the large volume of usage to our account for this property. Thank you, Stacy Waller Accountant Olympus Properties

Case Date:

5/30/2024

This is a photo of a storm water drain which has a visible cable present. This is not a request for action, just making you aware

Case Date:

6/18/2024

Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.

Case Date:

6/10/2024

The main water line from the meter to the house was leaking. It is galvanized pipe and extremely rusty. I removed the pipe but I can not find the right kind of fitting to connect the PEX pipe to the meter. Where can I get that fitting? I called the other day and spoke with someone but they could not help me. Thank you.

Case Date:

6/19/2024

No water -- faucets do not work, toilets will not flush

Case Date:

6/16/2024

The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.