Case Date:

2/10/2021

Same problem. 4th time in 3 months now. We have no water/water pressure

Case Date:

9/21/2022

I work for Mackie Properties, and we manage a rental at 828 S Harvey Dr. Our tenants reported a broken water/sewer cover in their front yard last month. My coworker left CBU a voicemail about the issue 8/30/22, but I don't think we heard back, so I wanted to follow up on having this utility lid repaired/replaced. Thank you!

Case Date:

4/13/2021

This is a 3rd time this has been reported. We turned on the irrigation system for Brighton Pointe Sign today and it would appear there is a trickle on the city side of the meter. This needs to be fixed. At this point it does not seem to be registering as water used for Brighton but it should be fixed so as not to waste water. The leak is before the meter, maybe why the City didn’t locate it before? It isn’t making the meter run, but wasting water.

Case Date:

8/9/2023

Water meter cover is cracked and fallen into pit

Case Date:

9/8/2020

Water meter issues, water read out is high. Concerned about adjacent tree in yard interfering with Pipes, not a City tree.

Case Date:

7/7/2016

Citizen (Mark Land) apparently contacted Utilities before but was not satisfied with the response-- he missed a water payment because he was on vacation and is upset that the situation cannot immediately be fixed. He already paid the past due balance, but water was shut off. He was told it could be turned back on by 6 or by tomorrow, and he just wants it on sooner rather than later. Call (812) 272-1500. The water is in his wife's name (Theresa Spano)

Case Date:

9/9/2013

Gaven Kelly called about low water pressure, thinks it is due to filter put in meter pit.

Case Date:

5/21/2014

Hello, our water meter lid had a hole in it and seems to be sinking. We are trying to get our yard leveled and would like to know if the meter "pit" can be raised and the lid replaced. Thank you so much for your help. Our address is 3412 E. Olcott Boulevard if you need to go view the problem. Diana

Case Date:

10/12/2022

I came home from being gone for almost 10 days. I noticed my water hose connected to my house had burst and the water was running out full force. It seems like it had been on for some time too. I am very worried about the usage amount. Is there anything that can be done since this is not my fault such as even sewar charge reductions? Are you able to see how much was used?

Case Date:

11/17/2022

We received a note on our door concerning higher than usual water usage. We have checked toilets, indoor and outdoor faucets and see nothing suspicious. We need someone to check for any service line leaks please. Thank you!