Case Date:

1/23/2018

Reported to Mike Carter via email 1/11/18. Reporting to uReport as well. FYI. With the new snow, it’s a lot easier to see where the leak is at. I hope you had a nice long weekend… Best, Rick On Jan 11, 2018, at 2:27 PM, Rick Birch Dietz wrote: Mike, here’s the scoop on the leak we discussed. Thanks! I live at 1500 E Maxwell Ln. I’m at the SE corner of Maxwell and Sheridan. There appears to be water pooling on east side of Sheridan near the western entrance to my driveway. I noticed ice here a few times last winter but thought it was just frozen road runoff and it wasn’t super cold last year so ice build-up wasn’t significant. But it’s been well below freezing and there shouldn’t be standing water. I didn’t observe anything like this in the spring, summer or fall. I assume there’s a small water line leak underground, perhaps underneath the road. The road is cracked along the edge so there may be some freeze/thaw going on. It doesn’t seem to be an emergency — the flow seems pretty minimal but it does generate some ice south of the wet area when below freezing. I wanted to report this now that I realize what is going on. I placed a stake with orange flagging tape in the area where it seems like water is coming to the surface. Thanks for looking into this. Thanks, R <IMG_4655.jpeg>

Case Date:

1/24/2018

We had the water meter turned off due to a line break. Our plumber tells us the meter itself is shatter and will need to be replaced.

Case Date:

2/10/2018

Fire Hydrant at the corner of S. Stratford Dr. and Kensington Place is dripping water from the front of hydrant.

Case Date:

4/2/2016

Water shut off extends too high. Corner of W. Edinburgh Bend

Case Date:

5/15/2013

Water flowing across High Street for several days now.

Case Date:

7/7/2013

Water leaking at the end of Crane Ct.

Case Date:

10/18/2014

Low water pressure at home (512 S Jordan). Possible to test at meter?

Case Date:

4/15/2015

Customer is building a new home and has exposed a water line in footer.

Case Date:

3/31/2014

For the past few days I have noticed moisture apparently coming from under the street at the corner of my yard in the Linden Hill subdivision. The gutter in front of my mailbox seems to have a small amount of water present when no other standing water is visible in the neighborhood. Looks like an underground leak which needs to be investigated. Not bad now but could get worse. Thanks.

Case Date:

5/21/1998

Neighbor is pumping water out of their house and is running it out on the ground. It is flooding the basement of 1517 S. Walnut. 1513 belongs to James Crane