Case Date:

6/25/2024

Warer out since 8am this morning!

Case Date:

8/5/2024

It seems like there are two account numbers on my address. I have been paying my bills every month consistently. Your system accumulates the same amount of payments for two different accounts. The online system prompted me to pay the same bills for two different accounts. I checked every single month of my current account and all is paid. There are two transactions that are paid one is 169.24 and 84.62 that needs to be disputed immediately. I called the bloomington utilities many times but I can't receive any response. Can you please guide me how to remove one of these accounts so this will not happen in the future? Once again I paid my bills on time consistently and I have an evidence of it. Sincerely, Sophia

Case Date:

8/18/2024

A neighbor told me about the water problem, which I had known nothing about. I contacted others they too had no idea. Why is this health threat not announced publicly, to all involved? I am very concerned that others are risking their health unknowingly.

Case Date:

9/12/2024

There appears to be a water main leak at 3522 E. Morningside Drive. The flow is visible beginning under the drive at this vacant home, close to where some utility work has been done in the past (based on a nearby asphalt patch).

Case Date:

1/20/2025

No water at 2005 S Rogers Street, lot 51

Case Date:

1/22/2025

Water meter frozen

Case Date:

1/28/2025

No water pressure for 3 weeks. 750 s walker st. Maple court lot 91

Case Date:

2/28/2025

Now there's a convenience fee or surcharge to pay the water bill via credit card. Thanks a lot--that's great, another way the City finds a way to dump on its residents.

Case Date:

5/6/2025

One of the water meter covers for our culdesac has been run over by the mowers and is half off the meter sump!

Case Date:

5/22/2025

The water meter located at 1502 S. Olive St. has a shutoff valve that is to tight to shut off. The meter is located in the front yard and has been covered over by dirt from work that was previously done by the installation of Fiber Optic. If someone can please take a look at the meter and loosen the valve so we can shut off the water if needed. We had to do work on the bathroom and needed to shut off the water and couldn't.