Case Date:

10/4/2017

There has been a strong smell of raw sewage along the Jackson Creek Trail near the bridge between Olcott Park and Sherwood Oaks park the last two days.

Case Date:

9/5/2017

Smell of raw sewage from 46 bypass over Old State Road 37 (Cascades area).

Case Date:

10/5/2017

horrid, raw sewage smell coming from the south side of the bypass, at the bridge over old 37

Case Date:

12/31/2017

Tree root blocking the main sewage line at 750 S westwood dr 47403

Case Date:

12/18/2017

Sewer gas backup into home. Excessive smell for the past 15 hours.

Case Date:

12/29/2017

Strange sewage smell in the front yard.

Case Date:

4/29/2018

There appears to be sewage coming up onto the street. It has been this way for about a week or so. It often smells bad when walking by and it looks like solid human waste as well as toilet paper is on the street. There was construction done on this part of the street sometime in the past month. This morning I noticed new, what I think is sewage, on in this area, mixed with the old waste that has been there for a few weeks. The odor was strong again today.

Case Date:

2/11/2018

Around 11:15pm tonight my basement toilet erupted, spewing sewage that covered a huge area of the floor. I called the city hotline and was told to call a plumber, even when I said my next -door neighbor had the same thing happen a few months ago. The word “clog” in spray paint is still very visible on the street in front of my house where the city came and cleared the pipe. I just spent the past 4 hours cleaning the filth up, which included lots of hardened blobs of fat, cigarette butts, and other things that obviously did not come from my house. I am going to get a plumber in tomorrow, but can the city please investigate, as I am very nervous about a recurrence. Thank you.

Case Date:

9/6/2017

Smithville was installing cables and it caused our drains to back up into the house. Are the pipes broken or blocked?

Case Date:

7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)