Case Date:

7/17/2020

My sewer has been backing up in my basement for several weeks. Roto Rooter came out to identify the problem. They found that my line is "party line" and is attached to my neighbor's line. The lines meet in his driveway and my line crosses through his front yard (see photos). Our houses were built in 1962. I know talking to the plumbers that this is illegal. To make it better, my neighbor is deceased (died in November) and the house is a foreclosure. No family is wanting responsibility for the house. We tried to call the bank to see what to do. The driveway and front yard will need to be dug up to move and replace the pipe. Who can I speak to to discuss how to proceed with this and (honestly) who will help pay for it?

Case Date:

7/21/2020

I sent a ureport to you 7-17 before receiving this estimate from roto rooter. It appears they will need to reroute the later to city main sewer and will be cutting the city street as well as backfill per code. Is this something you can help me with?

Case Date:

2/4/2020

Sewage is backing up into house drains

Case Date:

10/24/2023

Very strong sewage smell coming from behind the new Hayden Flats apartments. I'm smelling it while on the Rail Trail. It's been happening for at least a week. There is a slow moving stagnant-ish stream there but this is definitely a raw sewage smell.

Case Date:

11/8/2023

See case #185515. Issue continues - sidewalk is periodically wet again near SE corner of lot, likely untreated sewage.

Case Date:

12/20/2023

A Roto Rooter plumber opened the two manholes on the street in front of my house and said that the sewage line it isn't emptying appropriately. This can cause serious problems. Would you please check on that issue? Thank you.

Case Date:

2/3/2021

There is sewage spilling out from a white pipe located next to the house with toilet papers and other toiletries coming out and onto the yard and down the sidewalk.

Case Date:

6/24/2020

Sewersmell is coming into the house. The stool flushes well and is not clogged or stopped up. What should I do?

Case Date:

3/28/2024

strong sewer smell in neighborhood

Case Date:

10/3/2022

Small manhole cover/sewer cap located on the street has a hole in it.