Case Date:

11/18/1998

HAS HAD ROTO ROOTER OUT TWICE IN LAST TWO WEEKS. THEY ADVISED HER THAT THERE WERE TREE ROOTS IN HER LATERAL AND THAT THEY WERE COMING FROM ACROSS THE STREET. ROTO ROOTER ADVISED HER TO CALL CBU.

Case Date:

11/16/1998

SEWER ODOR STILL THERE

Case Date:

11/10/1998

SEWER ODOR OUTSIDE, BEHIND HOUSE NEAR CREEK

Case Date:

11/9/1998

NEIGHBORS KEEP TAKING MANHOLE COVER OFF

Case Date:

11/6/1998

MANHOLE LID OFF IN ALLEY

Case Date:

11/4/1998

MR ELLIOTT IS CONCERNED THAT THE CONSTRUCTION OF THE SEWER MAIN WAS NOT INSTALLED PROPERLY AND THAT EACH TIME CBU DOES ROUTINE SEWER CLEANING OF THE MAIN, HE EXPERIENCES A SEWER BACKUP.

Case Date:

11/4/1998

SEWER ODOR INSIDE BUILDING

Case Date:

11/4/1998

SEWER BACKUP IN BATHROOM AND WASH ROOM

Case Date:

11/3/1998

SHUT OFF WATER, BROKE WATER LINES

Case Date:

11/1/1998

SEWER BACKUP, CUSTOMER AGREED TO PAY AFTER HOURS CALL OUT SERVICE CHARGE IF IT WAS THEIR PROBLEM