Case Date:

11/22/2023

We had a sewer blockage today. The plumber sent a camera through the sewer pipe and discovered that the fiber optic crew had pierced our sewer line, causing the back up.

Case Date:

2/14/2024

Grandview Hills Neighborhood Association report for sewerage on 3617 Post Rd. This report is on behalf of our neighborhood. I have been in contact with Shian'ah Cox at the Health Department regarding a sewer leak on Dec 18, 2023. She came out to take a test. She let me know that the she needed assistance from the Water Utilities to give her access or for them to take the test themselves. As of yesterday Feb 13, 2024 she let me know that she still has not heard back from Water Utilities on steps taken, testing, or results. Our neighbor, Bruce Johnson looked back through his emails and notes to offer other timelines to help give some background on what he has been noticing and who he has contacted. "I contacted Alex Gray with the City on 9/25/23 and alerted her to the problem on Post Road. I called her again on 12/5/23. She told me that she remembered the issue and had taken photos of it on her first visit. My notes show that I first identified the leak in April when I noticed liquid around the flower pot (fiber optic access). The problem was caused by the original fibre optic contractors who were first on site in November of 2022. I have been in contact with ALL of the AEG sub-contractors when they started working in our area again in November of this year. I have contacted Hoosier Fiber networks field supervisor Luis Medina on at least 3 occasions by calling him on his cell phone. In addition I have spoken with Russell Lo (AEG supervisor for the work in our area) 2 or more times about this issue. All of the conduit in our neighborhood that was installed in 2022 was abandoned (left in the ground) and all new conduit was pulled in. None of the subs wanted to repair the problem as they did not cause it. Russell Lo told me some weeks ago that "it was repaired". Indeed the flower pot was reset when the new conduit was installed--but it rapidly filled up with effluent. I understand that you have contacted the City Health Department and that they will test the liquid for fecal bacteria. I have attached photos of the liquid in the flower pot plus the site that I took today. In addition I took a photo of the abandoned conduit on Post Road to the East of 3617 near the intersection of Meadowlark. The liquid drains into that abandoned conduit and it has been full for over a year. The street is platted for a width of 40 feet and the flower pot HAS to be on City property. I have personally witnessed liquid bubbling up and out of the flower pot. I believe that the residence is using a pump to get the waste water up to the sewer. Should anyone have further questions they can email me. Bruce W. Johnson" We need follow up on this problem. The photos can be shared by email on request. Thank you, Gillian Field

Case Date:

12/22/2020

Sewer overflow

Case Date:

2/17/2021

Sanitary sewer junction leaking raw sewage into the environment in the Lower Cascades Park.

Case Date:

2/14/2018

I just have a question. I live at 214 E Hillside. There have been crews there the last 2 nights working on sewers. Last night we got a strong adhesive type smell in the house while they were working. We realized it was coming from an old kitchen drain that wasn't capped. I'm just curious what we were smelling. We've aired the house out, and I plan on properly capping the unused drain, but I want to make sure we weren't exposed to anything harmful. We asked a worker and he said it wasn't harmful, but can you please explain what that smell was. We're also curious if you'll be working on hillside all week.

Case Date:

6/7/2018

My wife and I are owners of a home at 806 W. 4th St., here in Bloomington. We have owned this home since approximately 2006. Recently I had a conversation with John Kirtland, who is the owner of a rental property at 112 S. Maple. This property backs directly onto our Eastern property line to the rear of our home. Apparently, these two houses share a sanitary sewer line at some point, with the Maple St. house connecting downstream of our line, before connecting to city sewer line. This is a best guess, as I am not sure it has been verified. Mr. Kirtland is apparently having plumbing issues with his rental property, and is proposing that he disconnect our line. Understandably, I am concerned that this is not a solution that works for our house. I assume that this current sanitary sewer hook up for these homes has been in place for nearly 100 years, as our home was built around 1920. We have had the clay tile in our backyard dug and replaced with plastic a couple of years ago, although we only went for about 60 ft., until we could connect to functioning line. It has occurred to me that no action should be taken until CBU has been made aware of the situation and given your recommendation. Thank you for your assistance, George Bull and Faye Mark

Case Date:

6/15/2018

I live at 2412 Brown Ave. We are not on a septic, and have checked under our house and there does not appear to be a problem there. However, coming from our front yard there seems to be a sewage smell. With all the rain it has become more prevalent. I am wondering what we do and if the city can check it out to see if there is a problem with a city sewage pipe near our house. Thank you, Kelli Debikey

Case Date:

8/10/2018

The gentleman second from the right put his cigarette butt down the storm sewer. I don't mind him smoking, but putting that kind of carcinogen down the storm sewer is ecologically dangerous. please let him know this is unacceptable. thank you

Case Date:

9/3/2018

Both 423 S. Jordan and 424 S. Jordan (directly across the street) are having slow rate of drainage into the sewer. Two weeks ago our house (423 S. Jordan) which has a newer PVC drainage line connecting to the main was cleared and no major blockages noted by the plumber. Now that both sides of the street are experiencing the same problem, suspect the problem maybe in the sewer line under the street. There is also some water visible in the street against the curb at 424 S. Jordan that could be related (there has been no precip today).

Case Date:

3/29/2019

Sewage smell coming into 300 E 3rd St. Caller believes in could be coming from Gourmet Garden next door. Phone number: 812-822-3066 Ask for Brian or Elizabeth.