Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

7/23/1997

SEWER BACKUP , AND NOW HAVE A LEAK WHERE JET RODDER RAN SEWER MAIN IN AREA

Case Date:

7/2/2002

SEWER BACKUP

Case Date:

6/26/1998

lid off pipe in yard

Case Date:

7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)

Case Date:

7/2/2002

STRONG SEWER ODOR

Case Date:

5/13/2003

drainage need to be cleaned it is full

Case Date:

4/16/1999

SEWER ODOR IN HOME

Case Date:

4/16/2001

Manhole lid does not fit properly.

Case Date:

11/23/1999

SHE IS HAVING A SEWER BACKUP