Bus Services (Bloomington Transit)
Graham Dr & Rogers St
- Case Date:
- 7/16/2024
The 2 south route is being detoured and there is no information about it on the website or the app. How are people supposed to know that the bus will not arrive at their stop. The storm was three weeks ago, you should have information posted by now. Unacceptable.
Bus Services (Bloomington Transit)
S Westplex Ave
- Case Date:
- 7/17/2024
At the bus stop on W 3rd St and S Westplex Ave there are homeless individuals who camp out at the bus stops; they have mattresses, trash, and needles around them. This situation makes it unsafe for other individuals trying to ride the bus as well as causing a disturbance to the neighboring businesses. I've contact the transportation department and filed a uReport but nothing changed.
Bus Services (Bloomington Transit)
751 E Waterloo CT
- Case Date:
- 9/23/2024
Bus 761 route 7 had thick black smoke pouring out its exhaust. I think it needs maintenance
Bus Services (Bloomington Transit)
Greenbriar Ln
- Case Date:
- 9/24/2024
Thank you for moving the bus stop north 100 ft out of the old bus egress places to places closer to real reasonable places nearer the sidewalks.
Bus Services (Bloomington Transit)
- Case Date:
- 10/1/2024
As required in compliance with the Americans with Disabilities Act, a personal care attendant (PCA) does not pay a fare when accompanying a BT Access customer on a paratransit ride. However, Bloomington Transit reportedly requires that the PCA must pay a fare when accompanying a BT Access customer on a fixed-route bus. This fare policy creates unfortunate accessibility and financial burdens for BT Access customers. Bloomington Transit should revise this policy to go beyond the minimum and allow PCAs to ride for free on fixed route buses.
Under Department of Transportation (DOT) Americans with Disabilities Act (ADA) regulations at 49 C.F.R. Section 37.131(c)(3), a personal care attendant (PCA) may not be charged a fare for complementary paratransit service. PCAs may be charged a fare on fixed route. While some transit systems go beyond the minimum requirements of the ADA and allow PCAs to ride for free, there is no requirement that they do so.
Bus Services (Bloomington Transit)
527 E 3rd ST
- Case Date:
- 10/14/2024
At the end of the very nice protected bike lane on 3rd Street, buses pull over into the unprotected lane to pick up passengers at this stop, forcing bikers either to stop and wait for the bus again, take their chances on going into traffic and around, or jumping up on the sidewalk. Please ask the buses to either stop in the car lane or extend the protected lane through this bus stop.