Case Date:

6/17/2024

Bus stop on N Illinois St across from Illinois Court in Crestmont badly needs no parking signs and painted curbs that indicate the length of the bus. People in wheelchairs cannot access the lift, and people are having to walk out into the road to catch the bus. It's on a hill and the parked vehicles effect visibility of oncoming bus, and you can't see any cars coming that might be in front of the bus. Oncoming traffic has to come to a complete stop, now, because the bus has trouble squeezing through. Sometimes, the bus has to just sit and wait. There's a concrete slab that connects the sidewalk with the road the bus driver can no longer lower the wheelchair lift onto because of the cars. The units there were empty, but now they are being rented, and the no parking sign that used to be there is gone. We need a painted curb the length of a bus, and clear markings. We also need parking enforcement to actually do their job when we call, but there's no sign there telling people not to park. The people who park there are mean and told me I should walk to work (and called me fat and lazy,) instead of taking public transportation when I have surgery coming up. I can’t even have a reasonable conversation with them, so I'm turning to you. Thank you.

Case Date:

12/7/2023

Shortly before 10 am on 12/7 bus route 3 bus number 1777 lp 51959 ran a red light at 3rd and Woodlawn. They were at full speed and the opposing traffic had already been turning - 2 cars in front of me - when I had to slam on my breaks in the middle of the intersection. It is unclear that the driver was even aware of the error as myself and others laid on our horns... it seemed almost as if they thought that the far right lane didn't have to obey the light. Many people could have been killed both in cars and the pedestrians in the intersection by this carelessness.

Case Date:

1/8/2024

bullet holes in bustop shelter glass fractured could break and cause injury. all sides shot up. check coffee shop across st for more errant shots.

Case Date:

5/24/2024

Route 6 is detouring down Saratoga again when it is supposed to be going down Morningside. Saratoga has no sidewalks, is very curvy, and people are walking with their children -- please tell the drivers to stop doing this!

Case Date:

7/1/2024

The #2 south route is apparently having a detour related to storm damage, running on Coolidge instead of Graham. You need to inform riders of these changes. That's what the app and website are for. Or better yet- post a sign at the affected stops. I understand it is extra work for you but how are riders supposed to know about these things if they are not posted anywhere?