Case Date:

9/29/2016

Billing address change request. Addresses removed.

Case Date:

11/6/2012

I emailed a couple days ago about my service and having problems with my billing situations. I received one bill since I moved in and after I paid it i did not receive anymore. I was called and informed that I owe 140 odd dollars on this account, which i have no problem with since it is what is due. The only problem is the bill that I got for the first month at this location must have a different account number than where I am currently being charged because when I look up the balance it states zero. Is there anyway I can get my actual account number so I can pay this off. I tried to call today but the office was closed due to elections, but i would probably need my account number anyways to pay it. I would greatly appreciate your help in this situation, somewhere down the road things must have gotten switched around or confused. Thank you for your time. Devin Parsons 730 W. 17th St. 47404

Case Date:

2/7/2013

My utilities bill covering services from 01/02/2013 - 01/31/2013 indicate a charge of $61.76. My water was shut off during this period. Please suggestion an answer. Thanks

Case Date:

8/14/2013

I need to have my water switched over from my old house to my new apartment. My old address was 1204 N. Lincoln st, and my new one is 1720 N. Lincoln St. This needs to happen as soon as possible. Thank you.

Case Date:

6/3/2015

Trying to sign up online for E-bill and the option to do so is not available. I can log in, but then can see my bill, see my usage, etc., but there is no option for E bill. Please advise.

Case Date:

9/8/2015

Would like to know when water bill is due. I have not received any notice yet.

Case Date:

10/27/2015

The online payment site for Bloomington Utility payments has been down for two days now. I hope that late fees will be waived once the system is back up.

Case Date:

11/8/2015

Hello, I am considering moving into a house at 708 South Henderson in Bloomington. Can you tell me the average water/ sewer bill over the last year? Thank you for your time!

Case Date:

8/2/2014

Hello, My name is Samantha Schiffman. I used to live t 418 e. 8th street. I have called 7 times all during operating hours to try to shut off my water/ transfer payments to sheree Demming properties. I needed to transfer them beginning August 1st and have been calling since the 30th. Please get back to me letting me know services have been terminated/ transferred. Thank you. Samantha Schiffman

Case Date:

8/11/2014

Where do I find the form to stop water service?!