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City of Bloomington, Indiana

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open #182905

Water Utility Billing Problems

Case Date:
2/22/2023

Re: 4784 S Abington Ave Acct: 89652-002 Please look at water bills for Dec, Jan, Feb. There was a broken water meter that resulted in an extreme excess of charge to my account. The water meter has since been fixed. However, since this was out of my control and I had no bearing in the broken water meter, nor its repair, I am hoping there can be some concession on my utility account. Please contact me with the best solution. I am looking farward to hearing from you. Thank you, best.

open #178654

Water Utility Billing Problems

Case Date:
1/23/2022

My water is off

open #186094

Water Utility Billing Problems

Case Date:
10/24/2023

Water bill for 10/1 is $128 and charging for use of 5,000 gallons of water. We feel that this is much too high and that we do not use 5,000 gallons. Looking to determine if there’s a possible leak or billing mistake.

open #188758

Water Utility Billing Problems

Case Date:
6/4/2024

The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!