Water Utility Billing Problems
325 E Blue Ridge DR
- Case Date:
- 11/10/1997
Ms. Becker sent a letter requsting that she receive credit for 1/2 of her sewer bill for September. She purchased 18 trees and watered heavily so that they would survive.
Water Utility Billing Problems
220 S Madison ST
- Case Date:
- 3/11/1997
LETTER WAS RECEIVED ON 3/11/97 FROM MARY C. FARQUHAR OF THE BLOOMINGTON THRIFT SHOP. MS. FARQUHAR STATED THEY RECEIVED A LARGE BILL. SHE STATED THAT ON 2/11/97 A REP FROM CBU WENT TO THE THRIFT SHOP AND TOLD THEM THEY USED 60,000 GALLONS DURING THE PREVIOUS PERIOD AND SUGGESTED THAT THEY HAD A LEAK. THEY CALLED A PLUMBER AND HAD THE LEAK REPAIRED. THEY ARE REQUESTING THAT THE PORTION OF THEIR BILL OVER NORMAL USAGE BE CANCELED SINCE THERE WAS A LEAK.
Water Utility Billing Problems
225 S Hillsdale DR
- Case Date:
- 4/5/2004
Ltr. from customers stated they were gone from Dec. 9, 2003, until March 4, 2004, and rec'd. unusually large bill. They want to request an adjustment. Will be notified of next USB Admin. Subcommittee meeting.
Water Utility Billing Problems
3508 E Morningside DR
- Case Date:
- 1/16/2004
Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.
Water Utility Billing Problems
900 E 14th ST
- Case Date:
- 8/4/2003
Ms. Rockwood wrote re. 2 properties - 401 S. Dunn and 900 E. 14th. She does not believe she owes amounts for former tenants because she no longer owns property at 401 S. Dunn and she did not receive bills in a timely fashion. She states she is sending check for $466.02 for payment-in-full.
Water Utility Billing Problems
3412 N Windcrest DR
- Case Date:
- 7/24/2003
Sara Feuerbach, owner of 3411 Windcrest, does not feel she should be responsible for unpaid bill of former tenant (Victoria Johnson) because she was not timely notified of delinquency. Ms. Feuerbach requests review by the USB Administrative Subcommittee.
Water Utility Billing Problems
210 N Smith RD
- Case Date:
- 7/22/2003
Owner, Robert Crider, wants to protest his being held responsible for large unpaid bill for tenant Amanda Choi. He states he did not receive notification of delinquent bill.
Water Utility Billing Problems
3341 N Kinser PIKE
- Case Date:
- 6/17/2003
Ms. Warren requested an adjustment on account for property she owns at 3341 N. Kinser Pike. Her tenant left owing 7 months utilities bills. She does not feel she should be held responsible for her tenant's unpaid bills.
Water Utility Billing Problems
3362 N Valleyview DR
- Case Date:
- 6/13/2003
Customer requests adjustment on wastewater charge for filing swimming pool - would like the May reading not be used in determining amount of wastewater summer bills.
Water Utility Billing Problems
822 E 11th ST
- Case Date:
- 5/7/2003
Customer feels that his bill is excessive and requests that an adjustment be made. Piece on stool that holds handle to the bottom broke. Customer states that CBU employee could find no leaks and flipped a switch in toilet and stated that the problem was solved. Customer feels that CBU should have checked more closely.