closed #61507
Water Utility Billing Problems
3632 E Tamarron DR
- Case Date:
- 9/25/1998
Ms. Smith called and said that her bill showed a balance of $48.05 which is incorrect.
Ms. Smith called and said that her bill showed a balance of $48.05 which is incorrect.
Customer called and said that the bill received showed a balance of $48.04 which is incorrect.
Customer called and said that she received incorrect bill.
Customer received incorrect bill with amount too large.
When customer changed meters to Aqua Pay, both names on meter received bill for minimum amount. Customer feels this is double billing and should not be allowed.