open #177834
Water Utility Billing Problems
- Case Date:
- 10/9/2021
I want my service turned back on. Nothing about that even makes sense
I want my service turned back on. Nothing about that even makes sense
Shayna Mitchell had my service disrupted and used my identity for service I need assistance getting my service on. Thank you
My water is off
The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.
The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!
Water bill for 10/1 is $128 and charging for use of 5,000 gallons of water. We feel that this is much too high and that we do not use 5,000 gallons. Looking to determine if there’s a possible leak or billing mistake.