Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.
Mr. Morgan talked to Paula Dodds re. his water bill. He had water disconnected and then reconnected in 1/02. He was just billed the $18 in May and wants to complain about that. He also wants to complain about the stormwater charge.
Customer received incorrect bill with amount too large.
Ms. Smith called and said that her bill showed a balance of $48.05 which is incorrect.
Mr. Walters called. He received a bill that was too large and wanted an explanation.
Customer called and said that the bill received showed a balance of $48.04 which is incorrect.
Online Payment Portal Not working
Mr. Guerrettaz called and talked to Kathy Grubb-Britton. He received an excessive bill this month and wanted an explanation.
Mr. Noble called and stated that the amount on his utility bill was wrong. The amount should have been $27.25 + $2.35, but the total amount showed $40.00+.
Mr. Raney called and stated that his bill showed the wrong balance due. The bill should have been $27.25 + $2.35 but showed a total balance of $40.00+.