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City of Bloomington, Indiana

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closed #102406

Water Utility Billing Problems

159 E Willow CT

Case Date:
9/23/2003

Letter rec'd. from Nextwave Mgmt. Group re. former tenant Aaron Waltz. Would like review by USB Admin. Subcommittee. Do not feel they should be responsible for former tenant's delinquent bill.

closed #102794

Water Utility Billing Problems

5475 S Fairfax RD

Case Date:
8/8/2003

closed #102873

Water Utility Billing Problems

900 E 14th ST

Case Date:
8/4/2003

closed #102874

Water Utility Billing Problems

900 E 14th ST

Case Date:
8/4/2003

closed #103283

Water Utility Billing Problems

3247 S WALNUT SPRINGS ST

Case Date:
6/2/2003

Letter states that customer was not informed about a $54.00 charge, that water was not turned on as stated, and that Jennifer (Customer Relations rep.) was rude. States she will not pay $54.00 charge no matter what is done to her account.

closed #108376

Water Utility Billing Problems

1015 N College AVE

Case Date:
8/7/2001

SHE WAS CONCERNED BECAUSE APARTMENT COMPLEXES DO NOT RECEIVE THE SUMMER SEWER AVERAGE. SHE COMMENTED THAT MOST COMPLEXES KEEP THEIR LAWNS WATERED TO LOOK NICE SO THEY SHOULD RECEIVE SOME TYPE OF BREAK IN THE SEWER PORTION OF THEIR BILLS SAME AS RESIDENTAL CUSTOMERS.

closed #98661

Water Utility Billing Problems

2368 LINDEN HILL RD

Case Date:
11/18/2004

Letter requested appeal before USB due to large bill caused by heavy waterins in September 2004. Will be notified of next USB Admin. Subcommittee mtg. date and time.

closed #99485

Water Utility Billing Problems

4388 W STATE ROAD 46

Case Date:
9/15/2004

Letter from Fice President of Wapehani Hills Apts. requested hearing before USB Admin. Subcommittee re. "extremely high water bill." Will schedule meeting and advise customer of date, time, and location.

closed #100085

Water Utility Billing Problems

1026 E 1st ST

Case Date:
8/16/2004

Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.

closed #101474

Water Utility Billing Problems

509 W Allen ST

Case Date:
3/30/2004

Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.