closed #33668
Water Utility Billing Problems
2300 LINDEN HILL RD
- Case Date:
- 11/18/2004
Letter requested afdjustment due to heavy watering during the month of September. Will be notified when USB Admin. Subcomm. mtg. is scheduled.
Letter requested afdjustment due to heavy watering during the month of September. Will be notified when USB Admin. Subcomm. mtg. is scheduled.
Extremely high bill for water not used, no one is contacting me back about it
Customer requested appeal for adjustment to bill due to heavy watering needed during Sept. 2004. Will be notified when next USB Admin. Subcommittee mtg. is held.
Mr. Crail called to complain about CBU billing policies in general. He was upset by the way bills were mailed and late fees accumulated. He talked to atty. who called here, but he still could not understand about two late charges on his account.
Letter rec'd. from Charles Short stated that tenant at 2355 S. Zona St. left leaving delinquent account at CBU. Does not think he should be responsible for bill since he was not notified of tenant's delinquency.
Our water bill has been extremely high ever since we have moved in due to water leak and running water. About a week ago the city of Bloomington came out and fixed our system outside of our home. When I called the receptionist said our December bill looked normal but our previous bills are not normal. We should have a 0 balance and some type of credit on our account after paying hundreds of dollars for the past few months. Now we are receiving a disconnect notice after just paying 200$.
My utility bill is almost $200 a month. I have had a Plumber make adjustments to toilets to ensure none are malfunctioning. I’m wondering if there is a leak somewhere. Could you tell me if you can help assess this? Thanks
Letter requested appeal before USB due to large bill caused by heavy waterins in September 2004. Will be notified of next USB Admin. Subcommittee mtg. date and time.
Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.
Water is currently running on the toilet always draining the overflow. Also toliet top lid broke when trying to figure out issues