open #183935
Water Utility Billing Problems
- Case Date:
- 5/22/2023
Need to stop water service immediately
Need to stop water service immediately
I was a few days late making my April payment. My account still does not reflect the payment I made on 5/5.
Water bill for 10/1 is $128 and charging for use of 5,000 gallons of water. We feel that this is much too high and that we do not use 5,000 gallons. Looking to determine if there’s a possible leak or billing mistake.
The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!