Case Date:

2/2/2025

We've been charged an exorbitant amount in the water bill for December. The house was empty with no tenant for more than half the month with all the water supply turned off. It is impossible that the meter reading has come to such a high number! Even if the house was in use for the entire month still the consumption has never cost over 70-90 dollars. Please check into the readings and the bill as this is an atrocious for us students to pay!

Case Date:

9/9/1997

MS. BARKLEY WROTE ON 9/5/97 AND REQUESTED A REFUND FOR WHAT SHE FEELS ARE OVERCHARGES FOR HER APARTMENT BUILDINGS.

Case Date:

9/18/2019

I have moved and need my address updated to 401 S Notre Dame AVE, South Bend IN 46617. This is for account #504-003 and my name is Lori Hiscock

Case Date:

11/25/1996

Jeff Delaplane owns the building at 425 N. Walnut St. He complained that he is actually not hooked on to sewer but has been paying sewer charges. He would like to be reimbursed the paid sewer charges and excavation charges.

Case Date:

4/21/2003

Ms. Knoy requested a reduction of sewer charges due to leak in building.

Case Date:

2/19/2002

Customer doesn't like that on her new bill it says $0.00 balance due but at the bottom says the amount being taken out of her bank account. She has aqua-pay. She says this is confusing. Also says phone number should be on the bill someplace.

Case Date:

2/15/2018

eSuite utilities site is throwing an error when logging in to the site with bill information

Case Date:

11/8/2004

Lorelei Cascio, Vice Pres. of Wapehani Hills Apts., requests appeal before USB to appeal high water/sewer bill.

Case Date:

9/15/2004

Letter from Fice President of Wapehani Hills Apts. requested hearing before USB Admin. Subcommittee re. "extremely high water bill." Will schedule meeting and advise customer of date, time, and location.

Case Date:

2/23/1999

Letter was received from Mr. Hartung re. ofc. bldg. he owns at 441 Gourley Pike. He received bill for $733.69 and wants it checked for errors.