closed #56605
Water Utility Billing Problems
2143 E Meadowbluff CT
- Case Date:
- 9/22/1999
Mr. Kennedy called and requested that the summer watering credits be extended this year due to the extremely dry conditions.
Mr. Kennedy called and requested that the summer watering credits be extended this year due to the extremely dry conditions.
Mr. Lenthe called and stated that he wants the watering credit be extended to September 1999 since the weather has been so dry. He has new grass and needs to do extensive watering.
Ms. Jane Fedorky, 3201 S. Tapps Turn Road, called and requested that the water credit be extended through at least September 1999 to account for the extremely dry weather this year.
Mr. Crail called to complain about CBU billing policies in general. He was upset by the way bills were mailed and late fees accumulated. He talked to atty. who called here, but he still could not understand about two late charges on his account.
Mr. David Randolph (of IIG, Inc.) stopped in to complain that his water was shut off due to delinquency on a $30.00 acct. The shutoff cost him over $600.00 in loss of production. Mr. Randolph stated the shutoff could potentially have cost him machinery of plus pose an environmental hazard.
Letter from Mr. Ludwig stated that he was gone two weeks last month and his bill was doubled. He talked to Angie Grubb who had check made for leaks. None were found. Mr. Ludwig wrote to USB to have bill lowered.
Letter was received from Mr. Hartung re. ofc. bldg. he owns at 441 Gourley Pike. He received bill for $733.69 and wants it checked for errors.
MS. TRITLE CALLED AND STATED THAT HER WATER HAD BEEN SHUT OFF AND WANTED TO TALK TO MIKE PHILLIPS.
Mr. Walters called. He received a bill that was too large and wanted an explanation.
Ms. Gregory talked to Kathy Grubb-Britton and indicated that her bill was in an excessive amount.