Case Date:

9/9/1997

MS. BARKLEY WROTE ON 9/5/97 AND REQUESTED A REFUND FOR WHAT SHE FEELS ARE OVERCHARGES FOR HER APARTMENT BUILDINGS.

Case Date:

2/10/2004

Barb Ooley, Ofc. Coord. for L. A. Merry & Assoc., requested an adjustment on their acct. #67228, because sprinkler for L. A. Merry & Assoc. had faulty programming. Large amount of water was consumed but did not go through sewer.

Case Date:

8/4/2003

Case Date:

8/4/2003

Case Date:

8/7/2001

SHE WAS CONCERNED BECAUSE APARTMENT COMPLEXES DO NOT RECEIVE THE SUMMER SEWER AVERAGE. SHE COMMENTED THAT MOST COMPLEXES KEEP THEIR LAWNS WATERED TO LOOK NICE SO THEY SHOULD RECEIVE SOME TYPE OF BREAK IN THE SEWER PORTION OF THEIR BILLS SAME AS RESIDENTAL CUSTOMERS.

Case Date:

6/16/2022

This month the utility bill for our household is $133.67. This is almost double what we normally pay and our service consumption almost doubled as well, but we haven't changed anything out of our normal routine.

Case Date:

8/5/2022

My water will doubled, but I did not increase my usage significantly. Could I have my meter evaluated?

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

Case Date:

1/10/2023

2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.

Case Date:

1/17/2023

There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.