Water Utility Billing Problems
4333 E Stephens DR
- Case Date:
- 2/19/2002
Customer doesn't like that on her new bill it says $0.00 balance due but at the bottom says the amount being taken out of her bank account. She has aqua-pay. She says this is confusing. Also says phone number should be on the bill someplace.
Water Utility Billing Problems
1600 W 17th ST
- Case Date:
- 11/27/2001
Mr. Winkel would like to appeal to the USB because he does not feel he should be required to pay the connection fee for sewer at this location.
Water Utility Billing Problems
1015 N College AVE
- Case Date:
- 8/7/2001
SHE WAS CONCERNED BECAUSE APARTMENT COMPLEXES DO NOT RECEIVE THE SUMMER SEWER AVERAGE. SHE COMMENTED THAT MOST COMPLEXES KEEP THEIR LAWNS WATERED TO LOOK NICE SO THEY SHOULD RECEIVE SOME TYPE OF BREAK IN THE SEWER PORTION OF THEIR BILLS SAME AS RESIDENTAL CUSTOMERS.
Water Utility Billing Problems
1412 W 11th ST
- Case Date:
- 3/9/2001
Ltr. rec'd. from Mark Warner stated that bill at 1412 W. 11th was for $436.75. Mr. Warner feels that was an error and an adjustment should be made. Meter was checked by CBU, and no problem found. Mr. Warner feels that they have paid for bills and should be credited for the estimated bills received.
Water Utility Billing Problems
2350 W Evergreen DR
- Case Date:
- 7/21/1999
Mr. Crail called to complain about CBU billing policies in general. He was upset by the way bills were mailed and late fees accumulated. He talked to atty. who called here, but he still could not understand about two late charges on his account.
Water Utility Billing Problems
441 W Gourley PIKE
- Case Date:
- 2/23/1999
Letter was received from Mr. Hartung re. ofc. bldg. he owns at 441 Gourley Pike. He received bill for $733.69 and wants it checked for errors.
Water Utility Billing Problems
3638 E Tamarron DR
- Case Date:
- 9/29/1998
Mr. Walters called. He received a bill that was too large and wanted an explanation.
Water Utility Billing Problems
3830 E Tamarron DR
- Case Date:
- 9/29/1998
Ms. Gregory talked to Kathy Grubb-Britton and indicated that her bill was in an excessive amount.
Water Utility Billing Problems
806 N Callery DR
- Case Date:
- 9/29/1998
Ms. Basye called. Her utility bill for this month was in an excessive amount. She wanted an explanation.
Water Utility Billing Problems
3807 E Callery CT
- Case Date:
- 9/29/1998
Mr. Guerrettaz called and talked to Kathy Grubb-Britton. He received an excessive bill this month and wanted an explanation.