Case Date:

9/24/2021

Water tastes terrible and has tasted terrible for around 2 weeks. Filtered water luckily still tastes okay. But at all the taps other than where I have a filter, it is so bad that I am not sure it is safe to brush my teeth with it. This seems especially crazy when the water rates are way higher than they were some years ago--back when I moved to Bloomington the water tasted very good, and the cost was far lower. But then we have allowed a great deal of expansion and probably the utility companies just can't handle it all? At least SOME explanation is needed for the terrible taste of the water.

Case Date:

9/27/2021

The smell and taste of the water has been absolutely disgusting for at least 3 weeks. Has the cause been found yet? It makes me nauseated to run the tap in my home. Ive been in MC for 6 years, even with hot dry summers, its never been like this. We want answers

Case Date:

9/27/2021

For the past couple of weeks our water has been having a strange taste and smell. It is definitely not drinkable nor appropriate to even brush your teeth. We live in the North Side of Bloomington in Matlock Heights neighborhood on E Vernon Ave.

Case Date:

9/29/2021

My water smells and tastes like dirt. I understand there have been some issues with water quality in Bloomington, but this has been going on for several weeks. What is being done about this issue?

Case Date:

10/31/2021

I have ran the faucet for twenty minutes, the water is cloudy white and slowly goes to clear. Is this turbidity? If so why so high. Isn’t .3 on the high end of the allowable scale.

Case Date:

11/30/2021

water is causing hair to feel brittle and cannot brush; causing hair to fall out in clumps

Case Date:

1/18/2022

Water has been coming out with a yellowish tint for quite some time now. It isn't always like that but the frequency can't be ignored

Case Date:

1/31/2024

Hi, bit of an odd request. I have a few aquariums, and I use tap water conditioned to remove chlroine. I usually do a water parameter test before refilling my tank, and sometimes the pH can fluctuate from 6.2 - 9.0 within two tests in the same day. Is there any data on the pH of the cities tapwater that I could be sent? Second question, what would cause that big of a variance within 6hrs? If this would be too much to ask, or the wrong place to ask, please kindly ignore this message.

Case Date:

3/19/2024

We have very little water pressure in the entire house suddenly this morning with no leaks or issues. Is there a larger issue?