Case Date:

1/30/1998

NO WATER

Case Date:

1/31/1998

WANTS WATER TURNED ON AFTER HOURS, OFFICE IS CLOSED

Case Date:

2/4/1998

CUSTOMER SAYS THE APT. HOT WATER HEATER WAS RECENTLY REPLACED. WATER NOW TASTES BAD. IS CONCERNED ABOUT SAFETY. DESIRES TEST OF WATER.

Case Date:

2/11/1998

Customer has recently (past week) begun seeing black staining of sink and inside their "water pick". SG called Dillman Lab to arrange sample pick up.

Case Date:

2/17/1998

WANTS WATER TURNED BACK ON, DELIQUENT TURN OFF TODAY

Case Date:

2/17/1998

WANTS WATER TURNED ON, DID NOT SIGN CONTRACT YET. THIS IS AN AFTER HOURS CALL

Case Date:

2/19/1998

Customer said water tastes "like minerals". SG contacted JR at CBU lab to have DS schedule sample pick up.

Case Date:

2/20/1998

CUSTOMER SAYS WATER HAS SUDDENLY DEVELOPED A BAD TASTE. WOULD LIKE IT TESTED. SAYS HE HAD SOME PLUMBING WORK DONE 2 MONTHS AGO? SG CALLED DS AND ARRANGED SAMPLE PICK UP.

Case Date:

2/24/1998

Customer has noticed a peculiar taste to their water. Describe it as "metalic". SG asked customer if she would wish to have water tested. Customer said no, but they will call back if no improvement in a week.

Case Date:

2/26/1998

DIRTY WATER