Case Date:

9/15/2021

URGENT: Really bad taste of water over the past week. The water smells very bad. Please fix this issue ASAP. We’re not sure if it is safe to drink anymore.

Case Date:

2/21/2023

Our water is cloudy today. In fact, it has been cloudy many, many days this past month or longer. Two neighbors in this block are doing remodeling projects, so we thought it might be related and did not report. As they both move through various phases of construction, we have come to feel doubtful that the poor water quality must be unrelated.

Case Date:

9/4/2022

For the past week, our tap water has a bad odor and it tastes bad. It has a moldy smell and taste. It’s hard to even brush your teeth with it. Our neighborhood has had a lot of utility work done over the past month or two. There’s been a lot of digging for cables throughout the neighborhood. Could this have inadvertently hit a water line?? Something has changed with our water quality. We would like to have the quality of our water tested please. Thank you, Cindy Cummings

Case Date:

9/1/2021

We have noticed in the past week that there is an issue with the drinking water… we even changed our fridge filter because we thought it might be the issue. We don’t notice right from the tap, but when left for a long period of time or overnight, the water is undrinkable, tastes bitter and tastes and smells strongly like chlorine or a chlorine compound is in the water. We can’t find information anywhere about what has changed. We are considering getting bottled until then for consumption.

Case Date:

9/16/2021

Water tastes off. Almost like dirt/mildew.

Case Date:

9/18/2021

Our tap water has a strong smell and taste of mildew. I don't know about water safety, but at this point we can't even use it for cooking, brushing our teeth, or making coffee, let alone drink it.

Case Date:

9/1/2022

Our water tastes absolutely horrible and nothing makes it better. Brita filters are brand new, we added fruit as you suggested, and it’s becoming an issue for my family. We drink tap water daily and it’s our main source of hydration. The cost of buying water is atrocious but we have 2 boys who drink water all day. How is the city going to help us with this issue?

Case Date:

10/8/2021

I started taking shower at about 6:10 am this morning Friday Oct 8th. Turned both hot and cold water on in tub so temperatures stabilize- after about 1min the water suddenly turned black with some "glop" that came out of tub faucet. Water gradually cleared after about 30 to 45 sec.

Case Date:

8/27/2022

I have concerns about the tap water. It has a musty, mildew odor and taste.

Case Date:

11/7/2024

Calcium deposits in the water are coming in the water lines. Please replace filter at meter.