Case Date:

12/4/1996

Customer complained that her water has metallic taste. Test was ordered by Mike Farmer.

Case Date:

12/2/1996

leak at meter pit

Case Date:

11/29/1996

MAIN BREAK-AFTER HOURS CALL OUT CONTROL TOOK THE CALL

Case Date:

11/27/1996

CBU HAD LEFT NOTE TO CALL, HER METER CREEPING, WHEN TURNED STOOL VALVE OFF IT STOPPED, THE LEAK HAD CAUSED HER SEPTIC TO OVERFLOW

Case Date:

11/27/1996

NO WATER-

Case Date:

11/22/1996

Melissa Dillon called Sheila McGlothlin on 11/22/96 and was referred to John Trotter at Monroe WTP. Ms. Dillon complained that there was a strong chlorine taste and odor at her residence which is in the vicinity of K-Mart East.

Case Date:

11/22/1996

Ms. Weaver called to complain that her water has tasted and smelled muddy and "earthy" for 2-3 weeks. This problem started right after heavy rains.

Case Date:

11/21/1996

Customer called Dillman Rd. WWTP on 11/21/96 and complained that his water tasted "icky" and is cloudy. Customer is a Southern Monroe Water Co. customer. Customer said that Southern Monroe Water Co. had been digging near that property.

Case Date:

11/14/1996

Ms. Green called. The property at 805 E. Grimes Lane has experienced bad tasing water for at least two weeks. The water tastes "dirty" or "muddy." The property may be in the name of John Musselman. Ms. Green is not sure whose name the service is in. I explained to Ms. Green about "lake turnover," but she would like to have lab contact her and run a test anyway. A copy of the complaint was faxed to Dillman for a lab test to be run.

Case Date:

11/12/1996

AIR IN WATER, WATER IS CLOUD