Case Date:

2/6/2025

I live in Brandywine Ct in Bloomington and have had a disgusting smell in my water for the last 4-5 days. It smells like dirt and it tastes like dirt. From what I have read, this is because of algae blooms in Lake Monroe. Except all information says it happens every summer and fall. It's February and freezing cold. Why is this happening now? Any ide how long this will last? I just paid a fortune for dispensers and Brita Elite filters one week before this started. The Elite filters do nothing to remove the smell or taste. Just the thought of why the lake smells so bad is nauseating. This day and age, there has to be something available to eliminate the disgusting smell and taste. We can't drink bottled water because of pfas and pfos. So what are we left with? Expensive water bottled in glass. Who can afford that on an ongoing basis? Honestly, you cannot expect people to drink that disgusting water.

Case Date:

10/29/2024

I just read an article stating that you are putting coconut powder in the water in Bloomington. I am SUPER allergic to coconut and I know others that are as well. I'd love NOT to have allergy attack just drinking water! I strongly think this should be changed! Please don't affect my health and others.

Case Date:

9/10/1996

Customer called complaining of dark colored water coming from his faucets. When he turns his faucets on, he gets a lot of sputtering and air coming from the pipes. A new sewer line was installed in front of his house a couple of days ago.

Case Date:

6/26/1998

DIRTY WATER

Case Date:

10/14/1998

DIRTY WATER

Case Date:

3/12/1998

LEAK FRONT OF POPLARS BUILDING

Case Date:

9/4/2022

I know this is not the first and won't be the last. Just wanted to formalize notice even though we are on East Monroe Water. You all are doing everything you can about the moldy water. Last year had the same problem at this time. The water causes my tongue to tingle. I know its suppose to be safe but we buy bottled water for those of us it bothers. The dog is struggling with it also. Thanks for always working on it. Strangely never noticed a problem when we were living in Park Ridge East our first 3 yrs here.

Case Date:

7/6/2025

We've started to notice our cold water running a light yellow color.

Case Date:

10/5/1998

LEAK BY DRIVEWAY, HOUSE FOR SALE

Case Date:

3/6/1997

SHE HAD DIRTY WATER EARLIER IN HER SHOWER AND IT IS CLEAR NOW, SHE JUST HAD TO TALK TO SOMEONE ABOUT IT.