Case Date:

11/24/2024

No water in entire unit

Case Date:

10/27/1998

LEAK AT FIRE HYDRANT

Case Date:

10/27/1998

LEAK AT FIRE HYDRANT

Case Date:

9/6/2000

Water has had brown color since July.

Case Date:

8/26/1998

Customer is experiencing a musty taste in water. Requested CBU flush hydrant at his address. Customer says he has experienced this before and has received adjustment to his monthly bill for flushing. SG advised if this has been done in the past we will adjust bill this time also.

Case Date:

7/8/1999

Customer called to complain that they had filled their swimming pool and the water was brown. SG advised customer there was hydrant flushing in progress in his area.

Case Date:

8/26/1998

DIRTY WATER WANTS CBU TO FLUSH FIRE HYDRANT, THIS HELPS. HE TALKED TO STEVE GLASGO AND STEVE CALLED NANCY

Case Date:

5/5/1997

Customer noticed water at residence had air and color present for a short time on Saturday 5/3/97. Water has cleared now. Would like water tested.

Case Date:

6/28/2025

We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?

Case Date:

8/28/2022

Other: Our tap water has been tasting strange the last 2 days, kind of like dirt or algae. This is not how it normally tastes.