Case Date:

8/5/2021

You guys came out and loosely put asphalt in some of the holes in the ally - however- the whole street needs repaved and y'all didn't even fill the whole at the end of my driveway that my partner and I hit every day going in and out of our driveway - shown in this photo that is attached. It knocks our cars everyday going in and out. I will continue to submit a service request for the ally to be repaved and properly fixed and we will continue to document the damage being done to our cars everyday until the ally is repaved and properly fixed.

Case Date:

8/6/2021

Hole still not fixed

Case Date:

8/9/2021

There is a hole at the end of our gravel driveway that our cars hit everyday going in and out of our driveway. We have opened several cases explaining that the WHOLE ally needs repaved. Twice now y'all have sent out crews to put down pavement in some of the holes. The pavement is loose and keeps breaking apart, causing more damage. Neither time has the crew repaved the ally as they should have and neither time did the crew put pavement in the hole in front of our driveway. Now, y'all are closing the cases I open, stating that crews have already been to my location, however, they haven't fixed anything, but consistently made it worse. We are documenting the damage being done to our cars and everyday I am opening a case here until y'all fix the ally properly by repaving the entire ally. My questions are why aren't you fixing it correctly? Is it because our address is not in a rich neighborhood? Do we not deserve an ally we can drive on without damaging our cars? Please actually fix the issue.

Case Date:

8/7/2021

Still a hole there - still damaging our cars