Case Date:

2/19/2015

City did not plow and treat streets i Hearthstone Village in either od the last two snows. Nature's Way has the contract for drive way and sidewalk snow removal in Hearthstone village has plowed the streets somewhat, but not treated them. My understanding is that these are city streets. they have always ben plowed by the city before and my understanding that these streets are city responsibility. Please correct this oversight. Joanne Frye 1214 S. Hearthstone Court 47401

Case Date:

2/24/2015

Packed snow on W Maybury Mall

Case Date:

3/1/2015

Can you please send a unit to Sunstone Dr between Summit Ridge townhomes and Adams Village Apartments to plow snow from the street? The development owners of the Summit Ridge townhomes have shoved the snow from their drives across the street into the parking spots for the apartments, and making on-street parking dangerous and impossible for those who have nowhere else to park at their homes, and cars are narrowly avoiding being sideswiped because of improperly plowed streets and driveways. Thank you.

Case Date:

3/2/2014

I have been very disappointed with the snow/ice maintenance of Rockport Rd south of Tapp Rd this winter. Before writing this letter, I researched your site and discovered The Highlands neighborhood, and ways in and out of the addition, are exclusively excluded from within the city limits. It appears there is a cut out just around my neighborhood excluding it from city snow/ice removal. Now I realize why there is a huge difference in road conditions and safety once you cross Tapp Rd. With how curved Rockport Rd is in that stretch and how many pot holes and construction obstacles there seem to be, it is very dangerous to have even a little bit of snow and ice on that road. I was very surprised that this doesn't fall under the city's responsibility considering how many residents there are in that neighborhood and how many children and school buses come in and out. I work at the hospital, a 3.5 mile drive, and have a very difficult time getting to and from work on that road. I have had to get a ride multiple times during this severe winter, as the hospital does not close and always needs its employees to be there, safe and on time. I want to know if there are options to get that road cleared during winter weather to increase safety for the city's many residents of The Highlands neighborhood?

Case Date:

1/10/2016

City plow left a barrier of snow and ice at the edge of our driveway and we cannot move it alone. We cannot get out by ourselves by car. In the past 27 years, the city plow used our cul de sac as a turn-around location and NEVER before left snow at the front of our driveway. Help. We're not physically able to move the snow barrier that was left by the plow. We're at the south end of S. Brooks, one block east of the junction of High and Covenanter.