Case Date:

1/5/2014

Please plow and salt Brookstone Court to the back of the court. The back is located between 3400 and 3404 E. Brookstone Court. I attached a photo highlighting the area in blue that is currently left unsalted and unplowed. When this area isn't treated, the tire-packed snow ices up for several days. I checked neighboring courts (such as Kings, Dale, Taylor, and Chaudion) and found them completely clear while Brookstone was 2/3 snow & ice covered. I only expect a path to the back of the court, so please make sure driver follows a path similar to the red arrow in the photo to the back of the court. Thanks!

Case Date:

2/5/2014

The snow in Brookstone Ct. should be plowed to the back of the court between 3400 and 3404 (see attached photo). Otherwise over 2/3 of the court will simply ice over with traffic and sub-freezing temperatures through the weekend. Also, this was previously requested on 1/5. After the request, the driver did a great job throughout January, so thanks to him! I think he drove truck # 4940. Just need to continue plowing to the correct spot.

Case Date:

1/6/2015

I appreciate the snow removal services provided by the City. After today's snow, I noticed that the lower part of our street was clear but the cul-de-sac was not. This is the first time this has occurred. As the snow season begins I thought I would check in to make sure that it is planned that the cul-de-sac will normally receive the same services as the rest of the street. Thank you.

Case Date:

2/21/2015

I realize you're busy, but these streets have not been plowed one time. If anyone could just run through once, it would be greatly appreciated. Thank you.

Case Date:

1/15/2018

One of the houses near us pumps their water on to the street as well as Alice street, creating ice and slush. At least five cars have gotten stuck on the street in the past two days.

Case Date:

1/15/2018

We aren't sure who is responsible for clearing curry court. We understand everyone is very busy but it is becoming a hazard over here and we do have a special needs child that does have therapy to attend to so we need a way out. Thank you and God Bless

Case Date:

1/13/2018

It seems the roads were plowed, however. There is still a considerable amount of snow and slush on the streets in the park ridge east area. This makes it very difficult to drive safely, particularly in hilly and curvy areas.

Case Date:

1/17/2018

Snow plow and salt/sand request. Trucks do a great job at the front of the Westbrook Downs neighborhood but they don't appear to have used any kind of salt/sand or super scrap the back part of the neighborhood. This particular section (just prior to the Crider St turn) has a small hill that for 3 days running I've been unable to make it and had to back up and go the other way. Typically they hit this section as much as they do the front. Thanks for all you do!

Case Date:

12/28/2012

I got home yesterday to find that whoever plowed the Somersbe subdivision left the first four houses in the neighborhood with about a 10 foot barrier between the path they plowed and our driveways. I had to literally park in the middle of the road while I shoveled a path just to get to the driveway itself. I've lived here for 5 years and seen quite a few heavy snows and I've never seen as bad a job as this. The more immediate problem is that they isolated the mailboxes for our houses in a way that I doubt USPS will be able to get to them. I know that in some areas, if the mailbox is inaccessible to the delivery vehicle, USPS won't deliver the mail. If that's the case, and the the 10 day weather forecast is accurate, the first four houses won't be seeing mail for well over 10 days. Could you please have them come back and finish plowing the rest of the street in front of our homes? Thank you for your help.

Case Date:

2/22/2015

West 16th street between Jackson and Madison has not been cleared of snow as of Sunday, February 21st. Our street is routinely used as a shortcut to avoid the light at 17th and Kinser Pike. We would very much appreciate it if they could get to our street as soon as they are able. Thank you for your time.