Case Date:

2/8/2014

Case Date:

3/2/2014

I have been very disappointed with the snow/ice maintenance of Rockport Rd south of Tapp Rd this winter. Before writing this letter, I researched your site and discovered The Highlands neighborhood, and ways in and out of the addition, are exclusively excluded from within the city limits. It appears there is a cut out just around my neighborhood excluding it from city snow/ice removal. Now I realize why there is a huge difference in road conditions and safety once you cross Tapp Rd. With how curved Rockport Rd is in that stretch and how many pot holes and construction obstacles there seem to be, it is very dangerous to have even a little bit of snow and ice on that road. I was very surprised that this doesn't fall under the city's responsibility considering how many residents there are in that neighborhood and how many children and school buses come in and out. I work at the hospital, a 3.5 mile drive, and have a very difficult time getting to and from work on that road. I have had to get a ride multiple times during this severe winter, as the hospital does not close and always needs its employees to be there, safe and on time. I want to know if there are options to get that road cleared during winter weather to increase safety for the city's many residents of The Highlands neighborhood?

Case Date:

2/28/2019

I've noticed this year that West Smith between S. Morton and Madison doesn't get the love. Ice treatment and snow plowing have been missed, I think. No need to worry over history, I jyst want to note that our condo and two homes are here and value the help. Thanks!

Case Date:

12/23/2022

If possible, could a truck be sent to clear the street of snow? Thank you!

Case Date:

12/23/2022

Street is tough to drive as there is snow accumulation along the hills of our neighborhood. Slippery and dangerous conditions

Case Date:

12/23/2022

446 highway heading out to the lake is very slick and dangerous. Highly recommend more salt being put down so no gets hurt. We almost slid off the road tonight. Thank you for your time and hard work!

Case Date:

12/26/2022

The alley behind 630 N Morton Cedarview Management had about 1.5 inches of ice covering it. I run Republic Services trash company. Our trucks cannot access this customer due to that.

Case Date:

12/26/2022

With the snowstorm that came over the weekend and the snowfall that came yesterday this neighborhood hasn’t been plowed. The streets around us have all been plowed except this neighborhood.

Case Date:

12/28/2022

I would like to request that the snow plow driver pile up the snow in another location rather than in my front yard. For years now, I have had a really hard time getting grass to grow in that front median, likely because of all the salt that melts into my lawn each year. I would be happy to forward a photograph of the huge snowbank that is deposited there by the plow drivers every time it snows.

Case Date:

1/25/2023

People are not able to get up Thornton Dr EBL. Possibly a little more snow removal and de-icer on the EBL, not just the WBL will help.When one of your people get a chance.