Case Date:

2/16/2021

The street hasn't been plowed and I need to get to work. I cannot drive on the street because the snow is too deep.

Case Date:

1/5/2014

Please plow and salt Brookstone Court to the back of the court. The back is located between 3400 and 3404 E. Brookstone Court. I attached a photo highlighting the area in blue that is currently left unsalted and unplowed. When this area isn't treated, the tire-packed snow ices up for several days. I checked neighboring courts (such as Kings, Dale, Taylor, and Chaudion) and found them completely clear while Brookstone was 2/3 snow & ice covered. I only expect a path to the back of the court, so please make sure driver follows a path similar to the red arrow in the photo to the back of the court. Thanks!

Case Date:

2/5/2014

The snow in Brookstone Ct. should be plowed to the back of the court between 3400 and 3404 (see attached photo). Otherwise over 2/3 of the court will simply ice over with traffic and sub-freezing temperatures through the weekend. Also, this was previously requested on 1/5. After the request, the driver did a great job throughout January, so thanks to him! I think he drove truck # 4940. Just need to continue plowing to the correct spot.

Case Date:

2/18/2022

I believe the City has forgotten about W. Smith Ave. between S. Madison and S. Morton. For the past two years the street hasn't been plowed by city trucks after snows, and hasn't been treated for icing (evening of Feb 17, 2022 for example). I have lived in this spot for 20+ years, and feel confident something has changed. I attach a picture showing Smith (to the right) and Morton (forground). You can clearly see the ice treatment on Morton but nothing on Smith. Could I ask you to look into this for us? I am, btw, the president of the HOA whose condos live in this area. We have been paying a private contractor to plow the snow on the street, in addition to our own spaces. The city trucks are far more effective, to be honest. ;-) Thank you.

Case Date:

2/16/2021

Snow pile at end of driveway. I am a teacher and over 65 and it will be near imposible to get out of my driveway with the way the snow is piled. Anyway to get it broken up? Cul-de-Sac and gift of the plowing - I appreciate you all but...

Case Date:

1/6/2015

I appreciate the snow removal services provided by the City. After today's snow, I noticed that the lower part of our street was clear but the cul-de-sac was not. This is the first time this has occurred. As the snow season begins I thought I would check in to make sure that it is planned that the cul-de-sac will normally receive the same services as the rest of the street. Thank you.

Case Date:

2/6/2022

Road still has not been removed. Cars keep getting stuck including delivery drivers, utility workers, and residents. We normally have snow plows come down here. Not sure why this year is different.

Case Date:

1/25/2023

I hate to put complain about snow removal, but for some reason when they came down Cambridge they piled a whole load of snow over the storm drain and since everything is melting so quickly it's important to have these cleared. I've cleared the others but this is just too much snow for me to clear. Thank you!

Case Date:

2/16/2021

I reside @ 4130 W Briar Gate Dr. Please provide the name of the contractor that plows our area. This guy repeatedly plows snow in front of my mailbox from Willow Bend and he is unable to plow close to the curbs in the neighborhood, about 4 ft away. Better yet, have the guy stop by after 5, I would like to show him how to plow, as I am WIDOT certified and currently am a plow operator for Crane Navy Base.

Case Date:

2/17/2021

Good morning! We have several freight deliveries coming this week and all of the parking spaces outside of our business are blocked by snow. Is it possible to have a crew clear the parking spaces today to allow our customers to park and our forklift to access the street?