Case Date:

2/1/2019

I had filed a claim earlier asking Bloomington to stop pushing snow on my retaining wall and that you had only plowed half of my drive. A driver came back and plowed and broke our wall. I have tried to email because the closed the claim saying resolved, but as you can see now that the snow has melted a little this situation is clearly not resolved. We paid $4000.00 for this retaining wall. I have called, emailed, my husband has come to your office and this is now my second claim. Please help!!

Case Date:

1/22/2019

This is my second year reporting this issue. My family purchased this home on a cul-de-sac 4 years ago. Last year we removed our mailbox and installed a retaining wall because of already existing poor driaining issues in our area and the city keeps piling snow on top of our property and now the wall. I called Sunday evening and the woman I spoke with said, "cul-de-sacs" were tricky and the guys were out there long hours and were working in bad conditions while being exhausted. But she would be sure to give Joe my address and he would look into my complaints." I called Sunday because the had packed up a huge amount once again on our wall and blocked off half of my driveway. I was then told if we could get in and out of our driveway this should not be an issue or an emergency. Understandable but if the job was successfully completed then first time you would not have to come back. I woke up Monday not surprised to see even more snow had been packed up to our ever growing pile. So my issues are where is all this water going? There is no drainage in this area and all this snow will cause hazardous conditions with melting and freezing and having nowhere to go. Why are you bringing all of the snow into our cul-de-sac? Why are you continuously putting snow on a stone wall where someone could get injured after I have now reported it three times? There are a ton of kids in our neighborhood and surrounding neighborhoods and kids like to jump in big piles of snow. I will not be held liable because the city of Bloomington will not listen to or work with its residents. Finally when you contact the city of Bloomington instead of working with you why do they always seem to retaliate against you and make the situation worse? This is what happened last year when the plow driver asked me how I suggested he plow with my "plow experience." I have many other picture but this shows the pile today and how large it is and how spread out the city left. If it snows anymore my neighbors might not be able to back out of their driveway. Is this acceptable??

Case Date:

1/20/2019

West Cherokee drive is in extremely poor condition due to snow and ice.

Case Date:

1/20/2019

The plow drivers did an excellent job clearing Creekside CT. Unfortunately they put all of that snow from Creekside CT 3ft high and 4ft deep in my driveway across the street at 3707 E Winston St. In the future can this be avoided?

Case Date:

1/20/2019

Hi--we love the work the city road crews do to plow snow and sand for safe travel. We do have one request for our cul-de-sac, though (Skylark Court, east off of Highland Avenue). We'd appreciate it if the plow drivers could return and plow the large pile of snow covering the lone storm water drain off to the side, so as to uncover the drain. Also, in the future, can they please avoid piling snow that storm water drain. It is the drain for the entire cul-de-sac. In the photo, this location is shown approximately by the red arrow. When snow is piled over this drain, as snow melts from anywhere uphill, or if it rains, the snow pile caps off the drain and the bottom of the cul-de-sac floods. The storm water drain is at the bottom of the cul-de-sac, which is all one slope, so A LOT of water runs to that one drain. One concern we have with the flooding is that several utility hook-ups (electricity, telephone, and cable) are just a foot or two away from the drain. Things have been done this way for years, and we have always taken it upon ourselves to shovel the drain clear, but this year we realized it would be a great idea to ask if the plow drivers could do this instead. Thank you!

Case Date:

1/20/2019

Southern Oaks Court was not plowed well enough for us to be able to drive out. The center of the road is untouched and snow is piled in front of my driveway 3220 S Southern Oaks Ct

Case Date:

1/15/2018

In the past the city of Bloomington has cleared snow on the street at 1250 W Adams Hill Circle (Countryside is the cross street). Is this still the case? I've seen the company our HOA employs to clean snow, plowing this street last week and today (1/15/18). Can you confirm that this should be cleaned by the city?

Case Date:

1/14/2018

Our street has not been plowed. I'm concerned about tomorrow's snow being piled on Friday's snow. Thanks.

Case Date:

1/6/2015

I appreciate the snow removal services provided by the City. After today's snow, I noticed that the lower part of our street was clear but the cul-de-sac was not. This is the first time this has occurred. As the snow season begins I thought I would check in to make sure that it is planned that the cul-de-sac will normally receive the same services as the rest of the street. Thank you.

Case Date:

2/5/2014

The snow in Brookstone Ct. should be plowed to the back of the court between 3400 and 3404 (see attached photo). Otherwise over 2/3 of the court will simply ice over with traffic and sub-freezing temperatures through the weekend. Also, this was previously requested on 1/5. After the request, the driver did a great job throughout January, so thanks to him! I think he drove truck # 4940. Just need to continue plowing to the correct spot.