Case Date:

2/8/2014

Case Date:

3/2/2014

I have been very disappointed with the snow/ice maintenance of Rockport Rd south of Tapp Rd this winter. Before writing this letter, I researched your site and discovered The Highlands neighborhood, and ways in and out of the addition, are exclusively excluded from within the city limits. It appears there is a cut out just around my neighborhood excluding it from city snow/ice removal. Now I realize why there is a huge difference in road conditions and safety once you cross Tapp Rd. With how curved Rockport Rd is in that stretch and how many pot holes and construction obstacles there seem to be, it is very dangerous to have even a little bit of snow and ice on that road. I was very surprised that this doesn't fall under the city's responsibility considering how many residents there are in that neighborhood and how many children and school buses come in and out. I work at the hospital, a 3.5 mile drive, and have a very difficult time getting to and from work on that road. I have had to get a ride multiple times during this severe winter, as the hospital does not close and always needs its employees to be there, safe and on time. I want to know if there are options to get that road cleared during winter weather to increase safety for the city's many residents of The Highlands neighborhood?

Case Date:

1/6/2015

I appreciate the snow removal services provided by the City. After today's snow, I noticed that the lower part of our street was clear but the cul-de-sac was not. This is the first time this has occurred. As the snow season begins I thought I would check in to make sure that it is planned that the cul-de-sac will normally receive the same services as the rest of the street. Thank you.

Case Date:

1/20/2019

Hi--we love the work the city road crews do to plow snow and sand for safe travel. We do have one request for our cul-de-sac, though (Skylark Court, east off of Highland Avenue). We'd appreciate it if the plow drivers could return and plow the large pile of snow covering the lone storm water drain off to the side, so as to uncover the drain. Also, in the future, can they please avoid piling snow that storm water drain. It is the drain for the entire cul-de-sac. In the photo, this location is shown approximately by the red arrow. When snow is piled over this drain, as snow melts from anywhere uphill, or if it rains, the snow pile caps off the drain and the bottom of the cul-de-sac floods. The storm water drain is at the bottom of the cul-de-sac, which is all one slope, so A LOT of water runs to that one drain. One concern we have with the flooding is that several utility hook-ups (electricity, telephone, and cable) are just a foot or two away from the drain. Things have been done this way for years, and we have always taken it upon ourselves to shovel the drain clear, but this year we realized it would be a great idea to ask if the plow drivers could do this instead. Thank you!

Case Date:

1/20/2019

Ever since John Hamilton got into office, street service has been terrible and today is no exception. I walked Lincoln from 10th to 6th and was slipping all over because there was no salt or sand and there was at least 2” of snow on the street. I don’t dare take my car out for fear of getting stuck, which is bad because I have meds to pick up. Please see to this ASAP. Thank you.

Case Date:

1/20/2019

The plow drivers did an excellent job clearing Creekside CT. Unfortunately they put all of that snow from Creekside CT 3ft high and 4ft deep in my driveway across the street at 3707 E Winston St. In the future can this be avoided?

Case Date:

1/20/2019

West Cherokee drive is in extremely poor condition due to snow and ice.

Case Date:

1/20/2019

Rhorer Road between Sare and Walnut is like a skating rink. The intersection under construction on Rohrer/Old 37 needs ploughed. Cars are getting stuck when they stop at the four way stop. Thank you.

Case Date:

1/21/2019

The hill near the intersection of Curry Pike and 46 is treacherous. Only one (1) lane has been cleared in each direction. Every year, this road gets neglected in terms of snow removal, but it is highly trafficked at high speeds. Why is that?

Case Date:

1/21/2019

Green St. Bloomington Indiana has not been cleared or anything dropped. Also Fairfax is dangerous. Very slick.