Case Date:

1/22/2019

This is my second year reporting this issue. My family purchased this home on a cul-de-sac 4 years ago. Last year we removed our mailbox and installed a retaining wall because of already existing poor driaining issues in our area and the city keeps piling snow on top of our property and now the wall. I called Sunday evening and the woman I spoke with said, "cul-de-sacs" were tricky and the guys were out there long hours and were working in bad conditions while being exhausted. But she would be sure to give Joe my address and he would look into my complaints." I called Sunday because the had packed up a huge amount once again on our wall and blocked off half of my driveway. I was then told if we could get in and out of our driveway this should not be an issue or an emergency. Understandable but if the job was successfully completed then first time you would not have to come back. I woke up Monday not surprised to see even more snow had been packed up to our ever growing pile. So my issues are where is all this water going? There is no drainage in this area and all this snow will cause hazardous conditions with melting and freezing and having nowhere to go. Why are you bringing all of the snow into our cul-de-sac? Why are you continuously putting snow on a stone wall where someone could get injured after I have now reported it three times? There are a ton of kids in our neighborhood and surrounding neighborhoods and kids like to jump in big piles of snow. I will not be held liable because the city of Bloomington will not listen to or work with its residents. Finally when you contact the city of Bloomington instead of working with you why do they always seem to retaliate against you and make the situation worse? This is what happened last year when the plow driver asked me how I suggested he plow with my "plow experience." I have many other picture but this shows the pile today and how large it is and how spread out the city left. If it snows anymore my neighbors might not be able to back out of their driveway. Is this acceptable??

Case Date:

1/24/2019

Housing pipes burst and water has frozen over onto the street.

Case Date:

2/1/2019

I had filed a claim earlier asking Bloomington to stop pushing snow on my retaining wall and that you had only plowed half of my drive. A driver came back and plowed and broke our wall. I have tried to email because the closed the claim saying resolved, but as you can see now that the snow has melted a little this situation is clearly not resolved. We paid $4000.00 for this retaining wall. I have called, emailed, my husband has come to your office and this is now my second claim. Please help!!

Case Date:

2/10/2019

Our culdesac is never fully plowed when it snows. The driver just comes In and does one sweep. In past years they have gone around the culdesac and managed to clear it entirely.

Case Date:

12/10/2017

I just want to make sure when you plow and salt the roadways in Renwick you cover Cathcart and Hathaway. They were not touched on Saturday.

Case Date:

1/14/2018

Have not shoveled sidewalk.

Case Date:

1/14/2018

Our street has not been plowed. I'm concerned about tomorrow's snow being piled on Friday's snow. Thanks.

Case Date:

1/15/2018

In the past the city of Bloomington has cleared snow on the street at 1250 W Adams Hill Circle (Countryside is the cross street). Is this still the case? I've seen the company our HOA employs to clean snow, plowing this street last week and today (1/15/18). Can you confirm that this should be cleaned by the city?

Case Date:

1/15/2018

entire stretch of road from the 4-way stop at smith and moores pike down to about where the road name changes to winslow is never plowed or treated, very slippery today!

Case Date:

1/15/2018

Both cul-de-sac's on Bradshire need to be plowed...