Case Date:

2/9/2007

8 ft high snow piles from plows, may be the city

Case Date:

1/7/2025

Street snow plow request. Quarry Court (cul de sac) in Rockport Hills (off Countryside Lane) needs snow plowed. Guessing the other cul de sacs in this area do too but am not sure.

Case Date:

1/7/2025

Layer of ice preventing traction

Case Date:

1/7/2025

Layer of ice preventing traction

Case Date:

12/15/2010

snow and ice on sidewalks around property

Case Date:

1/20/2019

Hi--we love the work the city road crews do to plow snow and sand for safe travel. We do have one request for our cul-de-sac, though (Skylark Court, east off of Highland Avenue). We'd appreciate it if the plow drivers could return and plow the large pile of snow covering the lone storm water drain off to the side, so as to uncover the drain. Also, in the future, can they please avoid piling snow that storm water drain. It is the drain for the entire cul-de-sac. In the photo, this location is shown approximately by the red arrow. When snow is piled over this drain, as snow melts from anywhere uphill, or if it rains, the snow pile caps off the drain and the bottom of the cul-de-sac floods. The storm water drain is at the bottom of the cul-de-sac, which is all one slope, so A LOT of water runs to that one drain. One concern we have with the flooding is that several utility hook-ups (electricity, telephone, and cable) are just a foot or two away from the drain. Things have been done this way for years, and we have always taken it upon ourselves to shovel the drain clear, but this year we realized it would be a great idea to ask if the plow drivers could do this instead. Thank you!

Case Date:

12/22/2004

Case Date:

12/22/2004

elderly gentlemen phoned in that he shoveled his walk and a city plow truck went by and put at least 3-4 inches of snow back onto his sidewalk. He is extremely unhappy about this and wanted to file a complaint.

Case Date:

1/13/2025

I am writing to express a concern regarding the recent snow removal efforts on N Washington Street between 16th and 17th. Currently, only one lane has been plowed, leaving large piles of snow in the street as well as in designated parking areas on the north side of the street. This has created significant issues for residents and visitors, as parking on the street is nearly impossible without risking falls or accidents due to the icy and uneven conditions. I kindly request that the street be re-plowed, with particular attention to clearing the north side, and salted to ensure safer access for pedestrians and vehicles. Thank you for addressing this matter promptly.

Case Date:

1/14/2025

Snow has been plowed into large piles on this portion of Allen, making it impassable. This is part of a bicycle greenway, but bikes cannot get through.