Case Date:

5/2/2023

Recycling was not picked up today.

Case Date:

5/25/2023

Our recycling bin went missing this morning. My husband check the camera connected to our ring and the robotic arm on the truck dumped the whole can into the truck.

Case Date:

5/31/2023

There is an orphaned recycling bin on the sidewalk in front of 423 S Eagleson - it does not belong to any of us in this area. Is it possible to find where it belongs based on the serial number? Or if not could it be collected by the city?

Case Date:

11/1/2023

Home at 338 s maple leaves trash bin and recycle bin out on sidewalk all week

Case Date:

11/21/2023

Hello, i wanted to let you guys know both my recycling and trash can lids have been damaged from last week and need replacing.

Case Date:

11/28/2023

Driving west on 46 toward elletsville at 8:40am a Bloomington Sanitation truck was spewing items onto the road (milk jugs, boxes) with cars dodging and weaving to avoid the debris, it was hazardous! Maybe a hatch that did not close?

Case Date:

12/5/2023

At least 10th attempt to get answer on when I will be able to get the recycle bins I ordered & paid for by Nov 3rd. Rhea Carter called me & promised cb to advise but did not. Information on Sanitation site is incorrect & not updated. When & where can I get the recycle bins I paid for? The inly info avail is must be picked up 1st wk Nov & now it’s 1st wk of Dec!

Case Date:

1/2/2024

Despite the visit from the recycling crew, regrettably, they did not empty my can. I am struggling to comprehend their refusal to collect it, even if it does not meet their criteria for fullness. Unfortunately, I could not find any information on the website regarding the required level of fill for bin collection. Furthermore, the representative I spoke to on the phone in early December acknowledged the need for emptying but continued to defend their reasoning. It is disheartening to pay for this service through my water bill and have a designated recycling can, only to find it left unemptied. Regardless of its level of occupancy, I believe it should be emptied completely. It is frustrating to have it sit around, solely because they are unwilling to empty it due to their perception of insufficient filling.

Case Date:

1/4/2024

When I came out to retrieve y recycling cart, it had only been partly emptied and was still half full with cardboard and paper. Can you return for a pickup—I left the cart by the street at the end of the driveway. I am not at home right now, but will include a photo later today if needed. Than you much, Susanne.

Case Date:

1/5/2024

Dear Rhea, my address is 4426 E. Sheffield Drive 47408. I am also appending a picture. I would normally not bother, but the can is still half full. I actually had entered the address in the window of the original request, but somehow it disappears (I had to enter it twice). I replied to your e-mail request, but noticed this morning that your request came from a "no-reply" sender. I tried to open the u-report case, but couldn't. So I am simply filing a new request. Please mention to your webn techs that the site does not seem to function. Be that as it may, I hope you can get to it yet today. The can is still at the curb. Many thanks, Susanne.