Case Date:

1/5/2024

Dear Rhea, my address is 4426 E. Sheffield Drive 47408. I am also appending a picture. I would normally not bother, but the can is still half full. I actually had entered the address in the window of the original request, but somehow it disappears (I had to enter it twice). I replied to your e-mail request, but noticed this morning that your request came from a "no-reply" sender. I tried to open the u-report case, but couldn't. So I am simply filing a new request. Please mention to your webn techs that the site does not seem to function. Be that as it may, I hope you can get to it yet today. The can is still at the curb. Many thanks, Susanne.

Case Date:

1/4/2024

When I came out to retrieve y recycling cart, it had only been partly emptied and was still half full with cardboard and paper. Can you return for a pickup—I left the cart by the street at the end of the driveway. I am not at home right now, but will include a photo later today if needed. Than you much, Susanne.

Case Date:

1/5/2024

Dear Rhea, Regarding case #186674: thank you very much for sending someone so quickly to empty the recycling bin. I really appreciate it. I clicked on the link but it does not give me an option to reply, so I have to send you a new notice just to thank you. But I did want to thank you for your quick response in solving the issue. Cordially, Susanne.

Case Date:

1/17/2024

For 3 weeks in a row my recycling bin has not been emptied. Everything in the bin is compliant and I have not received any notices.

Case Date:

1/23/2024

Sometimes, like today, the City picks up my trash but not my recycling. I know that I am recycling properly. Is there a reason that the City would not take the recycling on the designated day when it’s put out properly?

Case Date:

2/7/2024

After collection today I noticed that the lid om my recycle can has been broken. I would like a repair or replacement please.

Case Date:

12/5/2023

At least 10th attempt to get answer on when I will be able to get the recycle bins I ordered & paid for by Nov 3rd. Rhea Carter called me & promised cb to advise but did not. Information on Sanitation site is incorrect & not updated. When & where can I get the recycle bins I paid for? The inly info avail is must be picked up 1st wk Nov & now it’s 1st wk of Dec!

Case Date:

4/16/2024

I live at 1035 East Maxwell Lane, Bloomington. I report that my recycling cart (yellow) was not emptied on Monday April 15 and there are no non-collection notices on it. So, how is it expected that I dispose of my recycling waste this week?

Case Date:

2/5/2024

I let you know there one recycle bin on on sidewalk again on first street near arby

Case Date:

4/24/2024

My recycle container has a broken lid