Case Date:

12/29/2011

Resident called in complaining that her recyclables had not been picked up again and stated that it must be a personal vendetta against her. I spoke with the crew on that route and they had written resident up. Crew also advised that resident usually does not sort recyclables and that they have spoken with resident about it several times and have also done several courtesy pickups. Resident wanted a courtesy pickup done today but I advised that we could not do one. She stated that she would be contacting the Office of the Mayor to make sure that new people pick up her recycling.

Case Date:

12/20/2006

Must be sorted for pick-up 945 las resident phoned mayor's office, who phoned p.w.d. when resident phoned in that his recycles were not taken he left no phone number, Larry Sparks went and checked write up @ resident's home and it was written up for not sorting, Paul Carter went to home and took recycles and spoke with resident who did not remember calling mayors office.

Case Date:

1/6/2011

Recycable items not properly sorted. Courtesy Pick up. Please see write up entered January 5,2011. We had 947 go and pick it up as a courtesy, after she had called the Mayor's Office. This is the 3rd time resident has been written up since December 21,2010.

Case Date:

1/5/2011

Recycable items not properly sorted. this was their second notice. 946 did not take, it was a mess this was their 2nd notice. Tuesday at 3:04pm resident called Diane in Mayor's office talked bad to her, yelled etc.. said we missed her recycle. Diane left us the message for Wed. so we could take care of. I called res. she was VERY nice to me, I told her some one would be there today. 947 actually went back and picked it up, it was a mess, but he took it, and he wrote them up again.