My recycling and paper recycling was not picked up today. I called twice, both times before dept. closed. First time, at about 11:46 or noon got a man, very nice; second time at 1:50 an answering machine. I'm told recycling is closed on Friday. For how long must I leave these two containers out for pickup? I finally called the Mayor's office, and Elizabeth filed a U-report. Naturally she was nice and very prompt in helping me.
Mr. Bob Hall came to our office about his daughter's recycle not being picked up. He had an attitude from the minute he walked in. We sent Tammy to clean up the recycle ONE time and done! This is a problem stop!
Resident called in stating recycle was not picked up. Mike Courter went out and picked up. Courter reported that there were two write-ups on the recycling (neither of which had been brought in the office for me to enter) for the items not being properly sorted. Prior to sending someone to a missout at this residence again, check with 939 to make sure they have brought in their tickets for this days route.
Pardon my candor, but Bloomington utilities is a joke. They are obviously very understaffed. The phone recording has been the same since before Christmas. They are constantly missing recycling pickups. This office needs a major overhaul. We pay more than enough taxes to cover this basic utilities service.