Recycable items not properly sorted. Courtesy Pick up. Please see write up entered January 5,2011. We had 947 go and pick it up as a courtesy, after she had called the Mayor's Office. This is the 3rd time resident has been written up since December 21,2010.
Recycable items not properly sorted. this was their second notice. 946 did not take, it was a mess this was their 2nd notice. Tuesday at 3:04pm resident called Diane in Mayor's office talked bad to her, yelled etc.. said we missed her recycle. Diane left us the message for Wed. so we could take care of. I called res. she was VERY nice to me, I told her some one would be there today. 947 actually went back and picked it up, it was a mess, but he took it, and he wrote them up again.
Must be sorted for pick-up 945 las resident phoned mayor's office, who phoned p.w.d. when resident phoned in that his recycles were not taken he left no phone number, Larry Sparks went and checked write up @ resident's home and it was written up for not sorting, Paul Carter went to home and took recycles and spoke with resident who did not remember calling mayors office.
Resident called in complaining that her recyclables had not been picked up again and stated that it must be a personal vendetta against her. I spoke with the crew on that route and they had written resident up. Crew also advised that resident usually does not sort recyclables and that they have spoken with resident about it several times and have also done several courtesy pickups. Resident wanted a courtesy pickup done today but I advised that we could not do one. She stated that she would be contacting the Office of the Mayor to make sure that new people pick up her recycling.
Mr. Bob Hall came to our office about his daughter's recycle not being picked up. He had an attitude from the minute he walked in. We sent Tammy to clean up the recycle ONE time and done! This is a problem stop!
Resident called in stating recycle was not picked up. Mike Courter went out and picked up. Courter reported that there were two write-ups on the recycling (neither of which had been brought in the office for me to enter) for the items not being properly sorted. Prior to sending someone to a missout at this residence again, check with 939 to make sure they have brought in their tickets for this days route.
See brochure/ please put recycle post-it to your cans. LDB Direct. Sanit. Thank you.
Broken glass pieces left in the street in where the rear loading truck picks up the recycling. We have swept the street for the past two weeks. See attached photo. I have reported this to the office by phone today (12/21/17)
Pardon my candor, but Bloomington utilities is a joke. They are obviously very understaffed. The phone recording has been the same since before Christmas. They are constantly missing recycling pickups. This office needs a major overhaul. We pay more than enough taxes to cover this basic utilities service.
had plastic in another container aside from red recycle bin...did not have recycle marking on trash can...did not get picked up though. Mr. Wiley was very nasty to all office staff when he phoned in resorting to foul language.