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City of Bloomington, Indiana

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closed #177314

Recycling

Case Date:
9/8/2021

Referring to closed case #177273 (topless recycle can). We are very sorry about the confusion, but indeed, the can was gone from the curb the day after I reported this, so it is clear why you could not find it. Here is a picture from this morning and my husband's comment: 'The 'Rooming House' at 414/416 Mitchell. Recycling Bin has been without its top for months. What's in it today does not look like recycling.'

closed #177668

Recycling

Case Date:
9/27/2021

Can some clarification on the recycling pickup suspension be provided? The press release indicated: The city asks you store recyclables until service resumes or take them to one of the city’s recycling centers listed at www.gogreendistrict.com. For customers that rely on public transportation or alternative means of transportation, taking the recycling materials to a center is not a viable option. If overflow recycling materials are placed into standard trash bins, will the recycling trucks pick these up when operations resume? Our household will likely not have room to store more than one week of material in our city supplied bin.

closed #177679

Recycling

Case Date:
9/28/2021

Last week our recycling was no picked up, we followed all guidelines and saw that everyone else on our street also did not get theirs picked up either, now today they have not come by to pick anything up, I’m not sure if they’re just running late or if this will be a continuous problem

closed #186173

Recycling

Case Date:
11/1/2023

Home at 338 s maple leaves trash bin and recycle bin out on sidewalk all week

closed #186322

Recycling

Case Date:
11/21/2023

Hello, i wanted to let you guys know both my recycling and trash can lids have been damaged from last week and need replacing.

closed #186365

Recycling

Case Date:
11/28/2023

Driving west on 46 toward elletsville at 8:40am a Bloomington Sanitation truck was spewing items onto the road (milk jugs, boxes) with cars dodging and weaving to avoid the debris, it was hazardous! Maybe a hatch that did not close?

closed #186422

Recycling

Case Date:
12/5/2023

At least 10th attempt to get answer on when I will be able to get the recycle bins I ordered & paid for by Nov 3rd. Rhea Carter called me & promised cb to advise but did not. Information on Sanitation site is incorrect & not updated. When & where can I get the recycle bins I paid for? The inly info avail is must be picked up 1st wk Nov & now it’s 1st wk of Dec!

closed #186655

Recycling

Case Date:
1/2/2024

Despite the visit from the recycling crew, regrettably, they did not empty my can. I am struggling to comprehend their refusal to collect it, even if it does not meet their criteria for fullness. Unfortunately, I could not find any information on the website regarding the required level of fill for bin collection. Furthermore, the representative I spoke to on the phone in early December acknowledged the need for emptying but continued to defend their reasoning. It is disheartening to pay for this service through my water bill and have a designated recycling can, only to find it left unemptied. Regardless of its level of occupancy, I believe it should be emptied completely. It is frustrating to have it sit around, solely because they are unwilling to empty it due to their perception of insufficient filling.

closed #186669

Recycling

Case Date:
1/4/2024

When I came out to retrieve y recycling cart, it had only been partly emptied and was still half full with cardboard and paper. Can you return for a pickup—I left the cart by the street at the end of the driveway. I am not at home right now, but will include a photo later today if needed. Than you much, Susanne.

closed #186674

Recycling

Case Date:
1/5/2024

Dear Rhea, my address is 4426 E. Sheffield Drive 47408. I am also appending a picture. I would normally not bother, but the can is still half full. I actually had entered the address in the window of the original request, but somehow it disappears (I had to enter it twice). I replied to your e-mail request, but noticed this morning that your request came from a "no-reply" sender. I tried to open the u-report case, but couldn't. So I am simply filing a new request. Please mention to your webn techs that the site does not seem to function. Be that as it may, I hope you can get to it yet today. The can is still at the curb. Many thanks, Susanne.