Case Date:

2/7/2019

I would like to thank the city of Bloomington for their professional assistance in helping me avoid a significant problem at my home during the recent snap of epic cold weather. It all began with frozen water pipes when I failed to keep a small stream of water running in my city townhouse; there was no excuse on my part for the mistake. To make matters worse, I needed to catch a flight out of town later that day. This is where the city came to the rescue. I quickly and easily found the city utility web site and created a work ticket from the easy to follow instructions. Literally within minutes, a highly trained and cordial city employee called me and walked me through the steps I needed to take to reduce any potential damage to my water pipes. Only minutes later, a two person team arrived and worked in zero degree weather and quickly turned off the water at the meter. They went so far as to reassure me that they would be back soon after I got back to town and to just give them a call. Despite the near zero temperature, they never once complained about the outdoor working conditions. I was impressed. When I got back to town, I created another work ticket, and the customer service process repeated itself, leading to a perfect resolution to the problem. I was very impressed with the entire process - a total Rock Star performance from everyone on the city team. Craig Medlyn Bloomington

Case Date:

8/20/2019

The people in the downstairs apartment have a puppy that has been howling incessantly for 48+ hours. The owners have not been home in a while. The puppy sounds like it hasn't moved in a long time. We have attempted to contact the owners with no success.

Case Date:

2/1/2019

This is the condition after trash collection today. Also the wheel axil is coming off.

Case Date:

9/19/2019

City street tree is split and needs removed

Case Date:

12/16/2019

Your map that has street closing has a few errors. 1. Greylock lane is spelled with an e, and is not Graylock1. N Baugh Rd (off of Russell Rd) is now Serendipity. 3. The Baugh Rd you show from Russell Rd to Bethel lane is not a through street. There is a big disconnect and it never went all the way through. thanks for correcting if you can. ken hydinger

Case Date:

3/21/2019

I am looking to build a shed in our yard and was wondering what types of permits or restrictions the city had.

Case Date:

7/16/2019

Cleanup and possible development

Case Date:

7/16/2019

Area between Graham Drive and Winslow Farm area being used to litter and as dog defecation area. Possible development into park-like area with large shrubs, etc?

Case Date:

7/16/2019

Area between Graham Drive and Winslow Farm area being used to litter and as dog defecation area. Possible development into park-like area with large shrubs, etc?

Case Date:

3/22/2019

I have been in my house for less than one year. I have a single dwelling on a corner lot and I have a question about the fence. I do not know who to contact regarding the zoning and pitfalls of the fence.